Cassandra Kogelschatz

Dedicated HR professional with expertise in employee relations and conflict resolution. Proven ability to enhance workplace culture through effective communication and engagement initiatives.

Senior Human Resources Generalist at PSG/Dover (2024-01 – 2026-04)

• Completed day-to-day duties accurately and efficiently.
• Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
• Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Addressed customer requests and answered questions to boost satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Human Resources Generalist at Hutchinson (2023-01 – 2024-01)

• Conducted employee relations investigations to address workplace concerns.
• Enhanced employee relations to foster communication and trust.
• Coordinated communication between management and employees on HR issues.
• Assisted in developing and implementing HR policies and procedures.
• Conducted employee hiring and exit interviews.
• Developed wellness programs to boost employee engagement and morale while promoting positivity.
• supported safety measures during investigations and compliance

Human Resources Associate at Wensco Sign Supply (2021-01 – 2023-01)

• Coordinated recruitment activities by scheduling interviews and maintaining communication with candidates.
• Facilitated onboarding for new employees, enhancing their integration into the company culture.
• Addressed employee inquiries regarding benefits, policies, and procedures effectively.
• Managed employee records using HR software for accurate data maintenance.
• Managed Payroll on a biweekly basis using ADP
• Led implementation of ADP system, streamlining payroll and HR processes.

Human Resources Business Partner at Roskam Bakin Company (2019-01 – 2021-01)

• Collaborated with managers to assess workforce needs and address talent gaps.
• Developed and implemented employee engagement initiatives to enhance workplace culture.
• Assisted in the recruitment process by screening resumes and conducting interviews.
• Managed employee relations issues, providing guidance on conflict resolution strategies.
• Coordinated evaluations and feedback sessions to support performance management processes.
• Facilitated training sessions on HR policies and compliance regulations for staff.
• Analyzed employee feedback to propose enhancements in HR processes and practices.

Employee Relations Manager/HR Generalist at Roskam Baking Company (2012-01 – 2019-01)

• Partnered with local 70 union and management across 5 facilities to address work-related complaints and resolve issues.
• Facilitated conflict resolution processes between staff and management.
• Conducted investigations into employee concerns and grievances, ensuring resolution and maintaining confidentiality.
• Developed employee engagement initiatives to enhance workplace culture.
• Conducted training sessions on policies and compliance for employees.

Human Resources Generalist at Roskam Baking Company (2010-01 – 2012-01)

• Administered payroll and benefits programs, ensuring accurate and timely processing for all staff members.
• Conducted employee relations investigations to address workplace concerns.
• Facilitated communication between management and employees to effectively address HR issues and improve workplace relations.
• Maintained accurate employee records in HR information systems to support compliance and streamline HR processes.
• Supported training initiatives to enhance employee skills and knowledge.
• Processed benefits related to 401(k) administration, FMLA, and workers' compensation.
• Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
• Improved employee engagement and morale by developing wellness programs for employees and enforcing positivity guidelines.

Labor Coordinator Manager at Roskam Bakin Company (2008-01 – 2010-01)

• Led team of 13 labor coordinators spanning 10 locations.
• Coordinated with cross-functional teams to streamline processes and enhance operational efficiency.
• Facilitated communication across facilities to optimize labor sharing and ensure adequate labor levels.
• Facilitated training sessions for new staff to enhance operational understanding.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Documented procedures and ensured compliance through accurate record maintenance.

Labor Coordinator at Roskam Baking (2006-11 – 2008-01)

• Proposed staffing solutions and procedural changes to managers, enhancing departmental effectiveness.
• Coordinated daily operations of department, scheduling tasks and assigning duties to ensure smooth workflow.
• Planned and facilitated team events that fostered a positive work environment and strengthened team cohesion.

Associate of Arts – GRCC (2006)