Cayce B

Operated packaging machinery to peak efficiency standards Demonstrated proficiency in troubleshooting, teamwork, cleanliness, and communication Earned forklift certification and became comfortable in a warehouse environment

Production/Packaging at Tilray/Terrapin Brewing Company (2025-10 – Present)

• Operated packaging machinery to peak efficiency standards
• Demonstrated proficiency in troubleshooting, teamwork, cleanliness, and communication
• Earned forklift certification and became comfortable in a warehouse environment
• Maintained high attention to detail with a focus on product quality control

General Manager at The Nest Coffee and Community House (2023-11 – 2025-05)

• Combined all previously honed coffee & customer service soft skills to open and manage The Nest, installed and set up all equipment and POS systems
• Oversaw staff and training, register and deposits, schedule, inventory, ordering, equipment maintenance, social media, marketing, menus and recipes

Manager/Maintenance at Fitzpatrick Hotel/Maddy's Public House (2019-03 – 2024-04)

• Operated a complex of anchor businesses on the Downtown Washington GA Square to include The Fitzpatrick Hotel, Maddy's Public House and Maddy's Catering
• Oversaw the functionality and growth of a 17 room historic hotel with 5 event spaces, Grew annual occupancy from 16% to 65%, Averaging 75 catered events a year and 100+ music events
• Managed money and registers, made deposits
• Personally maintained plumbing, electric, kitchen, laundry, fire suppression, and HVAC systems
• Conceptualized, built, and opened a 90 seat upscale pub on the ground floor of the hotel, producing an average of $500,000 sales annually inclusive of $100,000 catering/event venue
• Hired, managed, scheduled and coached the largest staff (25 persons) in the Downtown District
• Oversaw the operation of a full-scale business marketing program that included social media platforms, graphic design, print, paid ads, website management, newsletters, etc.
• Worked in tandem with city government, civic organizations, chamber of commerce, and fellow merchants to produce collaborative efforts ranging from special events to marketing strategies

Self employed at Independent DJ / Musician / Trivia Host (2019-07 – Present)

• Regular DJ, trivia and karaoke events, 50+ weddings, corporate, non-profit and chamber of commerce events, collaborating with other artists and venues to produce events
• Manage all aspects of business operations including client booking, contracts, invoicing, and marketing
• Maintain and operate professional audio and video equipment and software
• Promoted events through social media campaigns, email outreach, and in-person networking, built client and follower base

Barista at Joe's East Atlanta Coffee Shop (2015-02 – 2019-03)

• Honed service and coffee skills in a much faster paced environment, Trained at Batdorf & Intelligentsia
• Recruited and trained new employees with a focus on technique and quality assurance
• Demonstrated versatility and ability to cover all shifts; opening, mid, and closing
• Shift Supervisor, keyholder and Coffee Manager, affected meaningful changes in quality and efficiency
• Continued coffee and espresso training at Batdorf and Bronson roasters for barista certification
• Trained new employees and current employees on service, efficiency and quality
• Maintained coffee inventory, placed weekly orders, kept a close relationship with our roaster
• Started and hosted a successful open mic night and a separate comedy night
• Maintained equipment including espresso machine, grinders, brewers, blenders, refrigerators

Barista at Hodgepodge Coffee House and Gallery (2012-07 – 2015-02)

Barista at Library Coffee Company (2011-05 – 2012-06)

Internship/Freelance Production Assistant at Firstline Media (2011-01 – 2013-05)

• Acted as production assistant for radio and television news packages and satellite media tours
• Edited tease, lead-in, and complete news packages using voice-over, b-roll, and SMT footage
• Wrote scripts for packages and audio news releases, recorded and edited voice-over narration

Charity Organizer at Joann Cayce Charities (1999 – 2009)

• Communicated with those in need in the community, learned specific needs, applied charity services
• Transported and delivered donated clothing, blankets, toys and groceries in a large box truck
• Sorted/Stocked and organized items in preparation for giveaway events or delivery to individuals
• Managed giveaway events and assisted individual customers with heavy lifting

Bachelor of Arts in Film and Video, Philosophy – Georgia State University (2011-05)

Banking and Finance – Greater Augusta Banking and Finance Institute (2025-06)

Banking and Finance Bootcamp – Augusta Technical College