Administrative Assistant - Wolflube
(2024-03)
- Manage a wide range of administrative tasks.
- Coordinate with sales, warehouse, and production to confirm order specs, packaging requirements and shipment schedules.
- Prepare and review export documentation to ensure compliance.
- Arrange ocean/air ground freight, book and coordinate pickup/delivery, and track shipments to ensure proper delivery.
- Coordinate with customs brokers, to resolve holds or inspection and ensure timely clearance.
- Process invoices and expense reports, maintain organized physical and digital filing systems.
- Prepare responses to correspondence regarding routine inquires. Quote delivery cost of shipment to prospective clients.
Customer Analyst - Fortis
(2024-02 - 2024-03)
- Responsible for contacting business owners regarding our payment processing solutions and signing new accounts.
- Entered sales lead into CRM for appointments, proposals, and follow ups.
- Educated merchants and business owners on the payment processing industry.
- Quoted rates, fees, for services to prospective clients.
Sales Lead Supervisor - Loft
(2023-10 - 2023-12)
- Managed and train sales team to increased sales goal consistently on a monthly basis.
- Assisted with Loss prevention efforts by providing proactive customer service.
- Managed daily operations of the sales team.
- Prepared sales report and forecast for upper management.
- Responded to customer comments and complaints.
Realtor Associate - Expert Team One
(2019-06 - 2023-06)
- Presented purchase offers to sellers for consideration.
- Designed marketing campaigns through the use of digital media and promotional items to obtain business from referrals.
- Developed positive relationships with lenders, appraisers, home inspectors and escrow companies.
Operations Coordinator - Olympus
(2019-06 - 2021-09)
- Fostered positive relationships with residents and served as liaison between management, tenants, and vendors to ensure satisfaction.
- Delivered high-quality customer service and addressed inquiries, supporting a client-first approach.
- Assisted in candidate sourcing and resume pre-screening, demonstrating strong communication and organizational skills.
- Maintained accurate records and communicated service requests, ensuring timely resolution and follow-up.
- Evaluated and recommended computer system upgrades, supporting operational efficiency and adaptability.
Membership Coordinator - Troon Golf
(2014-03 - 2018-10)
- Supported membership and marketing efforts, assisting with member retention and new member onboarding processes.
- Provided exceptional customer service by resolving member questions and concerns professionally.
- Initiated outreach to prospective members, introducing club benefits and building strong relationships.
- Prepared monthly membership reports and supported facility operations through effective communication and organization.
