Chaitra HP Gowda

Project management and Agile delivery professional with an MS in Project Management, concentration in Leading & Managing Tech Projects, and 2+ years coordinating cross-functional teams, milestones, and delivery risk. Hands-on Scrum Master experience across sprint ceremonies, release governance, and change control using JIRA, Confluence, Excel, and PowerPoint.

Project Management Associate at ClinicaMapletree Analytics (2023-07 – 2024-03)

Healthcare, Biotechnology & Pharmaceutical (CRO)

• Coordinated cross-functional workflows across quality, finance, and engineering, tracking dependencies and driving action items to closure on schedule.
• Built Excel dashboards tracking program KPIs and milestone progress, contributing to a 25% reduction in project delays.
• Drove adherence to documentation and audit standards across 100+ regulated records, maintaining internal compliance processes.

Inside Sales Specialist at Great Learning Education Services Pvt. Ltd. (2023-04 – 2023-06)

Education Services (Contract)

• Managed an end-to-end pipeline of concurrent engagements from scoping through close, coordinating timelines to sustain a 15%+ conversion rate.
• Spearheaded pitch planning, building communication frameworks and objection-handling playbooks that standardized delivery across the team.
• Tracked engagement metrics, forecasts, and data integrity in Salesforce CRM, producing weekly status reporting for leadership.
• Served as subject matter expert and primary stakeholder contact for major campaigns, aligning positioning across marketing and sales.

Business Development Executive at BYJU'S (Think and Learn Private Limited) (2022-04 – 2023-01)

EdTech (B2C)

• Coordinated cross-functional delivery across operations, counseling, and sales, tracking milestones and resolving service gaps to a 95% issue resolution rate.
• Analyzed KPIs and delivery metrics for a 10-member team, identifying workflow bottlenecks that lifted productivity 15%.
• Maintained dashboards tracking pipeline, conversion, and revenue outcomes to support data-driven status reporting for leadership.
• Facilitated cross-border stakeholder meetings in Microsoft Teams, building delivery forecasts and finalizing regional rollout frameworks.

Independent Professional Development (Self-Directed / Udemy) at Self-Directed Curriculum & Udemy (2024-04 – 2024-08)

Strategic Upskilling & Sector Immersion

• Studied project finance and enterprise strategy for finance and technology businesses: budget scheduling models, financial risk analysis, cost tracking, and resource allocation across complex team structures.

Master of Science in Project Management, Concentration in Leading & Managing Tech Projects – Northeastern University (2024-09 – 2026-05)

Bachelor of Business Administration in Specialization in Finance – Bangalore University (2019-07 – 2023-03)