Chakeem Deshazer

Dependable technical and customer support professional with a background in Network Technology, computer systems, troubleshooting, maintenance, and customer service. Strong ability to listen to customer concerns, identify problems, explain solutions clearly, and document work accurately. Highly proficient with computers and comfortable learning new software, technical products, internal knowledge systems, and support procedures.

Experienced in fast-paced environments requiring communication, accuracy, teamwork, safety, and problem-solving.

Maintenance Supervisor - Macon Rehabilitation and Health Center - Macon, GA

(2018-03 - 2024-10)

• Responded to maintenance requests and technical issues from staff and facility personnel, identifying problems and providing effective solutions.
• Troubleshot equipment, electrical, plumbing, mechanical, and general facility issues.
• Communicated clearly with employees, vendors, contractors, and management regarding technical problems and repair needs.
• Documented maintenance requests, completed repairs, recurring issues, inspections, and preventive maintenance activities.
• Used computer systems to maintain records, track work orders, communicate information, and manage maintenance responsibilities.
• Prioritized service requests and escalated complex issues to outside contractors or specialized technicians when necessary.
• Supervised maintenance personnel and followed healthcare facility procedures, workplace safety requirements, and compliance standards.

OP Operator / Warehouse Associate - Amazon Distribution Center - Macon, GA

• Operated computerized warehouse equipment and systems to accurately pick, locate, and put away products.
• Followed digital work instructions, maintained accurate inventory information, and communicated operational issues.
• Collaborated with team members to resolve workflow and inventory issues while meeting productivity, quality, and safety standards.
• Demonstrated strong attention to detail and the ability to quickly learn technology-based systems and procedures.

Certificate - Network Technology Program - Virginia College