Christopher Sordia

IT and customer support professional with training in IT support, technical troubleshooting, customer service, and technology fundamentals through the NPower Tech Fundamentals Program. Experienced in supporting community organizations through customer assistance, communication, event coordination, administrative support, and service-focused interactions. Proficient in Microsoft Office Suite, data analysis, problem-solving, and working effectively with diverse populations.

Recognized for strong communication, interpersonal, and leadership skills, with the ability to quickly learn new technologies, resolve issues efficiently, and deliver reliable support in fast-paced environments.

Volunteer - The Lighthouse of Houston - Houston, TX

(2023-05 - 2023-08)

• Provided educational support by teaching Braille and assisting children with learning activities.
• Facilitated registration processes, workshops, and parent support activities.
• Delivered customer service and administrative support during community outreach events.

Volunteer - Houston Area for the Visually Impaired - Houston, TX

(2022-05 - 2022-08)

• Assisted with training and instruction on equipment used by visually impaired individuals.
• Supported students with educational activities, reading assistance, and program participation.
• Conducted surveys, gathered information, and documented feedback to support service improvements.

Volunteer - Houston Council for the Blind - Houston, TX

(2021-05 - 2021-08)

• Provided customer support and assistance to visually impaired individuals and school-age participants.
• Connected members with community resources and support services while maintaining effective communication.
• Assisted with workshop preparation, event setup, and administrative tasks supporting daily operations.

Volunteer - Leukemia and Lymphoma Society - Houston, TX

(2020-05 - 2020-08)

• Supported fundraising campaigns through community outreach, communication, and customer engagement activities.
• Assisted virtual campaign operations by conducting outbound calls and providing information to participants.
• Coordinated event planning activities and administrative support for advocacy programs and conferences.

Volunteer - Houston Food Bank - Houston, TX

(2019-06 - 2019-08)

• Supported distribution operations by sorting, processing, and organizing food items while maintaining accuracy and efficiency.
• Assisted with logistics, inventory handling, and event support for community outreach programs.
• Coordinated with team members and volunteers to ensure effective service delivery and customer assistance.

Tech Fundamentals - IT Support - NPower (2026-02 - 2026-07)

High School Diploma - Texas Online Preparatory School (TOPS) (2021-08 - 2024-05)

High School - Bellaire High School (2020-08 - 2021-05)