Chante Petersen

Detail-oriented Junior Managing Editor with experience in academic and educational publishing. Strong background in author liaison, editorial review, administration, and customer service. Proven ability to manage multiple stakeholders, track workflows and payments, and support high-quality learning material production.

Junior Managerial Editor at Maskew Miller Learning (2024-06 – Present)

• Liaise with authors and freelancers to support textbook development cycles
• Review manuscripts and textbooks for required updates and accuracy
• Manage administrative records including payment tracking
• Provide editorial and workflow support to publishing teams

Customer Service Representative at Maskew Miller Learning (2023-09 – 2024-06)

• Processed customer orders and resolved queries via email and telephone
• Handled returns, credits, and customer account maintenance
• Ensured accurate loading of new customer information into systems

Research Assistant at University of the Western Cape (2023-07 – 2023-08)

• Transcribed qualitative research data
• Provided logistical and administrative support for research meetings

Product & Publishing Intern at Pearson South Africa (2022-06 – 2023-05)

• Updated and maintained author contracts
• Communicated with authors to ensure accurate records
• Supported publishing administration processes

Education Assistant at Portland High School (2021-11 – 2022-05)

• Support office staff with basic administration
• Assist with student discipline records and correspondence
• Support teachers and learners with classroom activities and reading skills

Academic Tutor – Language & Communication Studies at University of the Western Cape (2020-03 – 2020-11)

• Assist students with module content and understanding key concepts
• Conduct academic consultations
• Mark assignments and submit results to lecturers

Project Management Foundations – UCT Short Course (2025 – 2026)

TEFL Certificate – TEFL Universal (2022 – 2023)

Honours Degree in Linguistics – University of the Western Cape (2020)

Bachelor of Arts – University of the Western Cape (2015 – 2019)