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Charity Hunter

Charity Hunter

Client-focused design professional with 17 years of experience

Talent
Costa Mesa95 USD/hourMember since June 5, 2026
AdaptabilityProcess improvementCustomer ServiceMicrosoft OfficeGoogle Workspace MigrationsketchupAutocad DrafterAutocad Designer3d ModelingAccount ManagementProject ManagementAdministrative AssistantArt Direction3D modeling software Account management Achieving sales targets Administrative experience Adobe Photoshop Aesthetic evaluation of materials Analysis skills Art direction Attention to detail AutoCAD BIM model coordination Blueprint creation using CAD software Brand advocacy Building code compliance Building information modeling (BIM) tools CAD CAD software Canva Caseload management Clean workspace maintenance Clerical experience Color coordination Color theory Commercial interior design projects managed (1-2 projects) Communication skills Computer literacy Computer operation Computer skills Confidential information handling Conflict management Construction detail documentation Construction documentation Construction drawing review Construction industry experience Construction management Construction schedule coordination Content creation Correspondence management Crisis management (risk management strategy) Cross-functional communication Cultural competency Customer communication Customer inquiry handling Customer relationship building Customer service Customer service through social media Data entry Data reporting support Decision making Design development project phase Desktop applications Dimensioning in interior design DocuSign Drafting Driving Email customer support Email support English Executive administrative support File organization Furniture design Furniture sales Gardening Google Sheets Google Workspace Grammar Experience Greeting customers Heavy lifting High-end sales Incident response (Crisis management methodologies) Instagram Interior design Interior design client consultation Interior design cost estimation Interior design experience (16–20 years) Interior design project assistant experience Interior design project consultant experience Interior design project coordinator experience Interior design project manager Internal employee customer service Interpersonal skills Inventory management Largest interior design project budget managed ($500,000-$1M) Largest interior design team managed (1-5 team members) Layout design Lead interior designer experience Leadership Leading team collaboration initiatives Lighting design Line weighting Live chat Local building codes Logistics customer service Management Managing commercial interior design projects Managing customer accounts Managing interior design project budgets Managing interior design teams Managing projects Managing teams in a construction management role Material maintenance evaluation in interior design Material selection Material selection and characterization Meeting scheduling Microsoft Excel Microsoft Office Microsoft Outlook Microsoft Powerpoint Microsoft Word Millwork Mobile devices Office activity coordination Office interior design project Office record organization Operations coordination Organizational skills Outbound calling Perspective projection Phone communication Photography Presentation creation Presentation preparation Problem solving Procurement Procurement management Product presentation Professional art or design Professional art or design experience (16–20 years) Project coordination Project leadership Project management Project management in construction Project management software Project reporting Project task coordination Purchase order management Quality data entry Remodeling Rendering Renderings Renovation Renovation construction projects Renovation project management Research Research consultation services Residential building projects Residential design (architectural design tasks) Residential interior design project Retail sales Retail store product knowledge Revit Sales Sales presentations Schedule creation Schedule management Schematics Sketching SketchUp Software troubleshooting Sourcing Space planning Spreadsheets Stakeholder management Stakeholder relationship building Sustainable design Task prioritization Team building Team leadership Teamwork Technical Proficiency Telecommunications headsets Texting/chatbox tools Time management Triage Typing Vendor communication Vendor relationship building Video conferences (communication methods) Virtual design and construction (VDC) Windows Writing skills Written communication
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About

Client-focused design professional with 17 years of experience guiding clients through complex, high-investment projects from first conversation to final delivery. Known for warm, consultative communication, deep product expertise, and the ability to translate client needs into exceptional outcomes. Skilled at managing multiple relationships simultaneously with clarity and care — whether resolving design challenges, coordinating across teams, or turning a frustrated client into a loyal one.

Currently running an independent design studio and shop, where owning every client touchpoint is the job.

Experience

Founder & Designer at Hi Friend (2025-01 – Present)

  • Own every client interaction end-to-end — from initial consultation through sourcing, delivery, and follow-up — maintaining a high-touch, personalized experience at every stage.
  • Built and grew a loyal customer base through authentic communication, product expertise, and consistent follow-through across multiple sales platforms and local markets.
  • Serve contractors and designers on a freelance basis, providing clear, expert guidance that keeps projects moving and stakeholders aligned.
  • Respond to inquiries, resolve issues, and manage expectations with the warmth and professionalism that turns one-time buyers into repeat clients.

Senior Interior Designer at Skout (2019-04 – 2025-05)

  • Led an average of 15 concurrent $1M+ projects annually, managing client relationships with consistent communication, transparency, and follow-through from concept through installation.
  • Served as the primary point of contact for clients, architects, and contractors — translating complex information clearly and keeping all parties aligned to deliver on time and on budget.
  • Identified recurring friction points in project workflows and proposed process improvements that streamlined client communication and reduced delays.
  • Mentored junior designers in client communication and relationship management, contributing to a collaborative, high-performance studio culture.

Senior Interior Designer at Gatehouse (2015-07 – 2018-06)

  • Managed a portfolio of residential projects ranging from $500K–$1.5M, consistently expanding scope of work through strong client relationships and proactive communication.
  • Led coordination meetings with clients and contractors, ensuring clarity at every milestone and resolving issues before they escalated.
  • Streamlined project workflows to handle increasing complexity, demonstrating adaptability and ownership in a fast-paced environment.

Lead Designer at Frank Berry Designs (2014-07 – 2015-06)

  • Guided residential and commercial clients through material selection and design decisions, creating cohesive outcomes that balanced their vision with practical constraints.
  • Prepared clear construction documentation that reduced miscommunication between designers and contractors.

In-Store Design Lead at Pottery Barn Teen (2012-03 – 2013-07)

  • Conducted multiple client consultations daily, developing tailored floor plans and design presentations with an average project value of $8,000.
  • Guided clients through product selection and finish coordination, staying within budget while exceeding expectations.
  • Collaborated with sales and installation teams to ensure accurate, smooth project execution — an early foundation in customer experience ownership.

Intern / Jr. Assistant Designer at Nathan Turner (2009-08 – 2011-09)

Supported a renowned designer on residential and commercial projects, contributing to concept development, material selection, and cohesive project aesthetics.

Education

Orange Coast College, 2003 - 2009

AA General Education

AS Interior Design

Certificate of Interior Merchandising

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