Chasity Bell

Enthusiastic and customer-oriented individual with 13+ years of experience delivering exceptional service to customers. Committed to enhancing the customer experience with courteous and efficient assistance. Skilled in active listening, cash handling, with a great attention to detail, and the ability to work as a team as well as independently.

Ace Cash Express

Store Manager •12/2011-10/2025

• Processed checks, bill payments, and wire transfers

• Handled money

• Operated POS system/cash register

• Managed safe

• Operated copy/fax machine

• Answered incoming calls and placed outgoing calls

• Processed payday and title loans

• Audited and filed loan documents

• Executed loan repayment appointment calls

• Provided account services to customers by opening accounts, providing deposits and withdrawals, and setting up direct deposits

• Completed weekly work schedule to staff center

• Searched and confirmed consumer information through Accurint and People/Business Search systems

• Established referral program accounts for new/returning tax preparer members

• Operated personal motor vehicle to expand customer base by calling and driving to surrounding businesses to establish community partnerships

Cash Office Clerk • 10/2011-12/2011

• Processed checks

• Processed merchandise returns

• Handled money

• Operated POS system/cash register

• Managed safe

• Processed vehicle registrations, bill payments, and wire transfers

High School Diploma