Warehouse Assoc (Branch Operations)-WorkWhile App-Gig Work - WorldPac
(2024-10)
- Work closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting.
- Review, understand and follow company safety and security procedures, and serve as a role model to ensure compliance by all team members.
- Support team members in their training and development and enable immediate application to daily work.
- Maintain a customer service-oriented philosophy in all conduct to self and other team members.
- Pick car parts according to the customer's tickets, scan the tickets to create UPS tracking numbers and invoices.
- Pack the orders by placing the parts in boxes with bubble wrap, include the invoice, and place the appropriate shipping label on the box.
- Build a pallet with the customer's orders.
- Short customer's orders if the full quantity is not available or cancel the orders if they call to cancel.
- Run the end of the day manifest for the UPS truck driver.
- Ensure that special orders delivered by FedEx and UPS are handled correctly.
- Report violations of company policies and procedures and safety concerns to management team.
- Coordinate and communicate with management team to ensure orders are delivered, inventory is maintained, and records are prepared and stored accordingly.
- Use vehicle to deliver orders or pick up returned merchandise in a safe and courteous manner. (As needed)
Central Selling Specialist -Remote - Lowe's Home Improvement
(2024-03 - 2025-12)
- Being friendly and professional, eager to understand the customer's specific needs in order to pair the best products and service offerings in support of their project.
- Answer inbound and/or place outbound telephone calls as assigned and appropriately direct callers and ensure all calls are handled efficiently and in a timely manner.
- Schedule follow up calls with customers and/or send follow ups via email. Identify and initiate necessary contact with other manufacturers and/or vendors for appointments, quotes and other important services.
- Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
- Engaging in safe work practices including the proper operation of store equipment.
- Serve as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale.
- Provide exceptional consultative services to customers and confirms their needs are met before leaving the store.
- Execute orders and projects in the customer's area of focus.
- Use Microsoft Excel to keep track of sales and customer information.
- Exceed my SPH goal of $379 hour.
- Top 10 in sales in my region.
Production Relief Helper - ABM-Flowers Bakery
(2023-06 - 2024-03)
- Inspecting baked bread as it passes by on the conveyor. Upturn any loaves that have turned over or have fallen on the side.
- Reject any damaged or defective bread.
- Stacking and removing bread pans to/from conveyor belts.
- Removing bread/baskets from conveyor belt and place on racks.
- Maintain a clean work area, dump trash and carry buns to dumpsters.
Operations Associate Lead - JCPenney
(2021-07 - 2023-06)
- Provide excellent customer service.
- Lead and support a team of about 6 associates.
- Ensure the smooth day-to-day running of the business by implementing and managing operational processes and systems.
- Execute pricing and signing
- Replenish and restock the store
- Receive and unload merchandise
- I also worked with all the graphics in the store
Crime Scene Cleanup Technician - Aftermath Services
(2020-07 - 2021-07)
Performing biohazard remediation services for Aftermath customers, which shall include, but not limited to:
- Work hand-in-hand with the team to clean up after situations like suicides, homicides, unattended deaths, or accidents; Work Inventory management;
- Maintenance of location and truck; and such other similar responsibilities as may be assigned from time to time.
Assistant Store Manager - Dollar Tree
(2017-02 - 2020-06)
- Open and close the store
- Provide and model a positive environment for customers and associates
- Greet incoming customers; thank customers who are leaving; engage customers who are shopping
- Assist in sales floor maintenance to Company Standards
- Assist in replenishment of merchandise to the sales floor
- Assist in receipt and return of DSD merchandise
- Protect and secure company assets, including cash controls
- Ensure adherence to all security/shrink policies, programs, and controls, i.e. door seals, bag checks, Associate purchase policies alarms, etc
- Check vendors in/out for store deliveries
- Make sure all associates are properly trained, per the appropriate iLearn Lesson and/or Learning Guide, with specific emphasis on cashiers
- In partnership with the SM, adherence to all break and meal policies
- Timely replenishment and maintenance of all impulse areas, coolers, "store front" programs, i.e. balloons, reading glasses, batteries, etc
- Completion of cycle counts, price changes, etc in a timely manner. This includes markups and markdowns on a daily basis
- Property management of cash controls of safe and registers, inclusive of all necessary documentation
- Proper use of Door Seal Log
- Review of Cashier Daily Action Plans: Follow-up on Non-scanning items; emailing SSC Safety orientation with new cashiers, inclusive of box cutter safety, proper lifting, helium tanks, etc
- Understanding and execution of MSDS/3E reporting
- Food rotation and proper handling on dented/damaged food (and medicine) products Review reconciliation of invoices for proper charges/credits
- Coordination and follow-up of Office Trax/fmpilot issues
- Follow-up on cleanliness of restrooms
- Ensure maintenance of check-out areas; inclusive of carts, hand baskets in designated areas
Upward Basketball Coach - Upward Sports, Inc
(2015-01 - 2017-03)
- Be a mentor and ministry leader.
- Focus on developing players mentally, athletically, spiritually, and socially, rather than focusing solely on winning.
- Teach fundamental basketball skills, execute practices, coach games, and facilitate short devotionals.
- Create a positive environment through encouragement, often using the "Circle of Affirmation."
- Keep parents informed about schedule and team updates.
- Coordinate event logistics, registration, setup and breakdown.
