Chelsea Lyons

Compassionate and service-oriented professional with experience in hospital-adjacent healthcare support, education, security operations, loss prevention, and customer service. Skilled in patient interaction, documentation, safety procedures, conflict resolution, behavior support, incident reporting, and multidisciplinary teamwork. Recognized for professionalism, empathy, reliability, and the ability to remain calm in fast-paced environments.

LOSS PREVENTION OFFICER (Assigned to Tiffany & Co.) at Metro One Security Management (2026-06 – Present)

• Monitor store activity, support asset protection initiatives, complete incident documentation, assist customers, and maintain a safe environment in a luxury retail setting.

PARAPROFESSIONAL at NYC Department of Education (2020-10 – Present)

• Provide instructional and behavioral support to students with IEPs, collaborate with educators and therapists, document student progress, and assist with daily classroom operations.

SECURITY OFFICER at GardaWorld (2025-01 – 2026-02)

• Managed visitor access, monitored CCTV systems, conducted patrols, responded to incidents, and maintained professional interactions with staff and guests.

HOME HEALTH AIDE at Freedom Care (2023-04 – 2025-04)

• Assisted clients with activities of daily living, mobility support, meal preparation, companionship, and observation of changes in condition.

Home Health Aide at Mark's Home Care (2021-01 – 2023-07)

Home Health Aide at Americare (2019-12 – 2021-01)

Library Assistant at PS 46 Robin Hood Library (2022-09 – 2024-01)

Teacher Assistant at LearningSpring School (2018-09 – 2020-09)

Front Desk Security Officer at PAL Polo Grounds (2019-03 – 2022-12)

Bachelor of Arts in Broadcasting & Mass Communication – SUNY Oswego

Associate Degree in Mass Communication – Tompkins Cortland Community College