Erick Romero
Physical Education professional with experience in customer service, reception, and administrative support
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About
Physical Education professional with experience in customer service, reception, and administrative support. Recognized for strong communication skills, customer-oriented service, problem-solving abilities, and effective multitasking in dynamic environments. I have worked directly with clients and users of different age groups, providing personalized assistance, guidance, and follow-up to ensure positive experiences. I am known for being proactive, empathetic, organized, and results oriented.
Experience
Administrative Assistant - Universidad de San José
(2024-05)
- Provide administrative support and document management.
- Assist and guide students and the public.
- Coordinate academic and administrative procedures.
- Manage computer systems, databases, and office tools.
- Follow up on requests and resolve inquiries efficiently.
Receptionist - Vital Balance Gym, Turrialba - Turrialba
(2018-10 - 2022-08)
- Delivered in-person and telephone customer service.
- Managed membership, payments, and access control.
- Coordinated schedules and provided administrative assistance.
- Resolved customer inquiries and maintained user follow-up.
- Assisted in organizing sports and wellness activities.
Education
Data Analytics Technician - Data Analytics - CENFOTEC University (2026-02)
IT Essentials Technician - IT Essentials - Cisco Networking Academy (2024-02 - 2024-04)
Bachelor's degree - Physical Education - Florencio del Castillo University, Cartago (2018-09 - 2022-08)
