Chelsea Mori

Certified Scrum Master and SAP Activate Project Manager with proven track record leading teams in Agile Transformation, SAP S/4 HANA implementations, and SAP SuccessFactors implementation. Experienced in managing cross-functional teams, optimizing HRIS systems, and driving process improvements across industries such as automotive, manufacturing, and healthcare.

IT Project Manager/Scrum Master - JDC Group - Private Client

(2024-01)

• Led cross-functional Agile teams (5–15 members) to deliver enterprise IT solutions on schedule and within scope.
• Facilitated Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives to improve team collaboration and velocity.
• Managed end-to-end project lifecycle using Scrum, Agile, and SAP Activate methodologies, ensuring successful delivery of key milestones.
• Collaborated with Product Owners to define and refine backlog items, prioritize features, and ensure alignment with business goals.
• Removed impediments and fostered a culture of continuous improvement, achieving a 15% increase in team throughput within the first 3 months.
• Tracked and communicated team metrics (burn-down charts, velocity, capacity planning) to stakeholders for full transparency.
• Coordinated with internal stakeholders to align project timelines, budgets, and resource planning.
• Coached teams through transition from traditional Agile to SAFe, aligning team delivery with enterprise PI objectives and ART cadences

Project Analyst/HRIS Consultant - JDC Group - Private Client

(2023-01 - 2024-12)

• Supported implementation of SAP SuccessFactors modules (Employee Central, Onboarding, Compensation, Reporting, Recruiting), impacting over 5000 employees
• Created 30+ UAT test scripts and facilitated cross-functional testing using Test Monitor, reducing post-launch issues
• Designed and distributed training materials and job aids, improving end-user satisfaction scores by 25% post go-live
• Analyzed UAT results and provided executive reporting to ensure alignment on defect remediation and go-live readiness

Project Manager/Scrum Master - JDC Group - Private Client

(2021-01 - 2023-12)

• Led Agile transformation for two digital teams supporting Commercial Products and Data Quality, delivering 90% of sprint goals on time across 50+ sprints
• Led global implementation of a new enterprise-wide IT Career Framework
• Managed the full project lifecycle from planning to rollout, aligning delivery with strategic workforce transformation initiatives
• Collaborated with HR, Talent Development, and IT leadership to define role families, competency models, and career progression paths
• Coordinated with regional project leads and change agents to ensure localized compliance and adoption across North America, EMEA, APAC, and LATAM
• Established and maintained a global governance structure, ensuring alignment with organizational goals, compliance, and communication plans
• Facilitated workshops and stakeholder engagements to gather input, validate framework components, and secure executive sponsorship
• Monitored program KPIs and adoption metrics, reporting progress to C-suite and global HR leadership on a recurring cadence
• Mitigated cross-functional risks by managing RAID logs and coordinating across time zones, languages, and cultural contexts

Senior Relationship Manager - JDC Group

(2018-01 - 2021-12)

• Managed relationship with 150+ technical consultants, aligning project assignments with client needs and consultant growth plans
• Secured Silver Partner Status with SAP through strategic partnership initiatives, resulting in 3x increase in SAP-related engagements
• Developed training and networking programs that improved consultant engagement by over 30%

Bachelor's in Business Administration (BBA) - Information Systems - Georgia State University