Chinara Ume

High-energy bartender and server with proven experience in high-volume DC restaurants. Skilled in full-bar service, craft cocktail preparation, and reading the room to deliver memorable guest experiences. Known for speed, accuracy, and a warm presence behind the bar. TIPS/ServSafe certified mindset — maintains compliance, manages transactions precisely, and keeps the bar clean, stocked, and running smoothly through the busiest shifts.

Server / Bartender - Phillips Seafood and Steak - Washington, DC

(2019-07 - 2019-11)

• Executed full bar service — prepared alcoholic and non-alcoholic beverages with consistency and attention to craft presentation
• Managed high-volume bar service simultaneously with table sections, maintaining accuracy in orders and cash transactions
• Built rapport with regulars and first-time guests; de-escalated guest concerns to ensure return visits
• Kept bar fully stocked, clean, and organized through peak service — coordinated restocking and end-of-shift inventory
• Processed payments accurately via POS system; balanced tabs and tips at close

Server - Brothers and Sisters at The Line DC - Washington, DC

(2019-11 - 2020-01)

• Delivered polished, attentive service in a fast-paced boutique hotel restaurant drawing a high-end, diverse clientele
• Demonstrated deep menu knowledge to guide guests through food and cocktail selections and drive upsells
• Proactively managed multiple tables — order timing, pre-bussing, and check delivery — without sacrificing warmth or accuracy
• Maintained composure and professionalism in a demanding environment with high guest expectations

Server - The Cheesecake Factory - Washington, DC

(2018-05 - 2019-04)

• Thrived in one of DC's highest-volume restaurant environments — managed 6–8 tables simultaneously during peak service
• Consistently upsold seasonal cocktails, appetizers, and desserts through tailored guest recommendations
• Coordinated closely with bar and kitchen staff to ensure accurate, timely order delivery for large parties and solo diners alike
• Maintained organized stations and supported floor team during high-traffic shifts

Master of Public Health - Public Health - Purdue University

Bachelor of Science - Biology - Howard University