Reggie Aloria

Hospitality professional with 10+ years of experience in luxury hotels, fine dining, and high-volume food and beverage operations. Progressed from busser and food runner to server and bartender, with strengths in craft cocktails, premium spirits, personalized guest service, suggestive selling, and efficient bar operations. Known for professionalism, teamwork, and creating memorable guest experiences.

Server / Bartender - Renaissance Newport Beach Hotel

(2021-01 - 2026-12)

• Delivered polished food and beverage service in a luxury hotel bar and restaurant environment.
• Prepared classic and craft cocktails with strong knowledge of premium spirits, wine, and beer.
• Built guest loyalty through personalized recommendations, attentive service, and professional hospitality.
• Used suggestive selling to increase beverage and food sales while matching recommendations to guest preferences.
• Supported VIP guests, hotel events, POS transactions, cash handling, inventory, and opening/closing procedures.

Server / Food Runner / Busser - Hotel Maya - Long Beach

(2014-01 - 2019-12)

• Supported high-volume restaurant service while maintaining timely, accurate, and welcoming guest experiences.
• Assisted with food delivery, table maintenance, guest requests, and smooth coordination with the kitchen.
• Helped execute banquets, special events, and VIP service while maintaining hotel presentation and sanitation standards.
• Developed strong teamwork and multitasking skills in a fast-paced waterfront hotel environment.

Restaurant Busser - The Queen Mary - Sir Winston's Fine Dining

(2014-01 - 2020-12)

• Supported fine-dining service through precise table setup, clearing, resetting, and dining-room maintenance.
• Worked closely with servers and culinary staff to ensure seamless pacing and attentive service.
• Maintained elevated cleanliness, presentation, and service standards for special occasions and high-volume periods.
• Anticipated guest and server needs to help create an efficient, refined dining experience.

Bachelor of Science - Hotel and Restaurant Management - Lyceum of the Philippines University - Batangas (2000-12)