Chloe

Motivated and customer-focused college student currently attending Hunter College and majoring in Media Studies. Experienced in barista and waitress roles, with strong communication, teamwork, and customer service skills. Fluent in English and conversational in Mandarin, Italian, and Spanish. Known for being dependable, friendly, and a quick learner who thrives in fast-paced environments. Eager to contribute a positive attitude and strong work ethic while continuing to grow professionally.

BARISTA (2024-06 – 2024-08)

• Prepared and served coffee, tea, and specialty beverages while maintaining quality and consistency.
• Operated cash registers and POS systems to process customer transactions accurately.
• Provided friendly and efficient customer service in a fast-paced environment.
• Assisted customers with menu selections and answered questions about products.
• Cleanliness and organization of workstations, dining areas, and equipment.
• Restocked supplies and monitored inventory levels as needed.
• Worked collaboratively with team members to ensure smooth daily operations and customer satisfaction.
• Managed social media accounts and created promotional content for school organizations.
• Increased student engagement through marketing campaigns and event promotion.
• Coordinated with team members to plan activities and improve outreach efforts.
• Developed communication, leadership, and organizational skills through managing online presence and branding.

CASHIER (2024-06 – 2024-08)

• Operated cash registers and POS systems to process customer transactions accurately.
• Provided friendly and efficient customer service in a fast-paced environment.

MANAGE BASKETBALL TEA (2024 – Present)

MARKETING MANAGER (2024 – Present)

B.A. in Business Administration/Economics – Hunter College (2026 – 2030)