Chloe Hartsfield

receptionist at VIP MOTORSPORTS (2021-01 – 2023-01)

• Scheduled & confirmed appointments
• Maintained daily calendars, helped plan daily events, supervised conference meetings
• screened & verified credit reports
• Investigated customer complaints to identify/resolve the issue host, server, barback at TEXAS ROADHOUSE (2021-03 – 2023-01)
• Greeted customers, assisted with seating, answered to go phones, cashier duties if needed, recorded food/drink orders
• Ensured that Pos systems were always kept clean and up to date
• Stayed up to date with menu changes/allergy/GF menu team lead at WALMART (2020-08 – 2023-04)
• Organized and prioritized incoming work orders /optimized workflows and resources to handle daily tasks
• Kept work areas clean, neat, and free of safety hazards to maximize work efficiency
• Mentored new hires
• Motivated and empowered my team to build customer satisfaction and loyalty to support growth server, bartender at OLIVE GARDEN (2023-06 – 2024-05)
• recorded drink and food orders in a timely manner, making sure each customer is satisfied and treated
• Ran food out to mine and others tables
• ensured guests drinks were refilled once hit ½ way
• Pre bussed tables & packaged left overs in front of table
• barbacked, helped set up/take down bar every day and night
• always performed side work duties on the clock to keep server stations clean server, bartender at THE SPOT GRILL (2024-05 – 2025-02)
• Greeted guests with menus as soon as they walked in
• Significantly increased guest check averages by promoting different appetizers, specialty items, and happy hour drinks
• prepped alcoholic/non-alcoholic beverages
• Utilized fresh ingredients to prepare craft cocktails
• Took inventory, counted money, and distributed tips to employees server, backup bartender at SANTISI BROTHERS (2025-03 – Present)
• always welcomed guests in, encouraged open seating
• recommended apps/happy hour drinks before recording food/drink orders
• Preset tables up with condiments/silverware needed for food
• Handles cash and POS system (aloha)
• performs side work duties during shift to maintain a quick, clean and easy server station
• helps open/close the restaurant for the nect day

AA in general – YVCC (2018-09 – 2020-06)