Chloe Sheffield

Managing a high volume of incoming calls Scheduled appointments for multiple technicians for a variety of services Stocked supplies as needed in a timely fashion

Receptionist at Tippi Nail Bar (2025-08 – 2026-04)

• Managing a high volume of incoming calls
• Scheduled appointments for multiple technicians for a variety of services
• Stocked supplies as needed in a timely fashion
• Made drinks for clients and provided excellent customer service
• Checked clients in and out efficiently

Head Receptionist at Comfort Flow Heating (2025-04 – 2025-07)

• Inbound/Outbound Calling, transferring them to the correct staff member to assist their needs
• Utilized Microsoft Office and Google Docs/Sheets
• Manage Office supply stock and supply ordering for multiple departments
• Organize files, scanning and copying them into the digital database

Front Desk Receptionist at Fox Hollow Senior Living (2024-11 – 2025-02)

• Inbound/Outbound Calling
• Utilized Microsoft Office and Google Docs/Sheets
• Oversaw front-end tasks for the office
• Liaison between customers and multiple departments within the company
• Assist residents and their families to ensure their needs were met and concerns were heard

Receptionist at Willamette Urology (2024-03 – 2024-07)

• Assisted with all patient scheduling
• Scheduled patient procedures, follow-ups, and new patients
• Partnered with the clinical team to meet patients' needs
• Assisted the billing department with transactions, including patient copayments
• Oversaw the arrival and distribution of clinic mail and packages

Receptionist at Brookdale Senior Living (2021-12 – 2023-06)

• Inbound/Outbound calling
• Scheduled appointments for residents and oversaw resident transportation needs
• Oversaw front office tasks
• Handled all customer and resident concerns with compassion

– McNary High School (2018)