Passionate KPI Success Coach
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I am a former high school English & Journalism instructor as well as 17-year veteran of the Ohio Air National Guard. I have extensive training in IPC, reading, writing, language and professional education. I have experience with multiple types of technology utilized in the fields of Education as well as Hotel, Restaurant and Fitness Management.
Most recently, I offered leadership, financial, coaching & client communication support as senior leadership (operations management) in the call center industry
Member: Sigma Alpha Epsilon fraternity • 17 years military experience/Deployed twice in support of OIF/OEF PROFILE I am a former high school English & Journalism instructor as well as 17-year veteran of the Ohio Air National Guard. I have extensive training in IPC, reading, writing, language and professional education. I have experience with multiple types of technology utilized in the fields of Education as well as Hotel, Restaurant and Fitness Management.
Most recently, I offered leadership, financial, coaching & client communication support as senior leadership (operations management) in the call center industry. Proficient with Microsoft programs, high level of IPC/language skills • 17 years leadership training and experience • Participant of DoDs “Train the Trainer” program/ServSafe trainer ACCOMPLISHMENTS • Oct 2024 Startek Leadership “Impact Player” • 2002 Ohio Air National Guard Services Airman of the Year • Ohio Faithful Service Medal • USAF Achievement Medal (three oak leaf clusters) • WOT Service Medal • WOT Expeditionary Medal • Ohio ANG & USAF Training Ribbons • Outstanding Unit Citation (with V for valor) • 2013 Maxim Healthcare Services Recruiter Training MVP • USAF Training Ribbon & Short Tour Ribbons • Lucas High Schol: Students passed OGT with 90%+ passing rate each year, including 100% pass rate in 2011 • Chief’s Award – Presented by CMSgt of OHANG – 2013 • National Defense Service Ribbon
Community College of the Air Force Associate of Science: Hotel, Restaurant & Fitness Management Montgomery, Alabama USA (2013) • Completed course approved by USAF/DoD for NCOs to lead troops enlisted in 3MOX1(Services/Force Sustainment) as well as advance into the Senior NCO Corps • Advanced communication, award writing, leadership, definition of professional and core values instruction Bowling Green State University Bachelor of Science: Secondary Integrated Language Arts Education Bowling Green, OH USA (2005) • Active Member: Sigma Alpha Epsilon social fraternity • Active Member: BGSU College Republicans. Served on executive board as secretary during 2001 school year. Awarded member of the year in 2002