Chris Odum

Human Resources professional with more than four years of municipal HR experience and 23 years of U.S. Navy leadership in high-accountability, operational environments. Experienced in employee relations, recruiting, onboarding, policy administration, performance support, compliance, benefits and payroll coordination, training, HR systems, and process improvement.

Known for being accessible to employees and leaders, building trust, applying policy consistently, and improving the processes that shape the employee experience and workplace culture.

Human Resources Generalist II at City of Lubbock (06/2023 – 08/2026)

• Served as a go-to HR resource for employees, supervisors, and department leadership across recruiting, onboarding, employee relations, performance concerns, policy interpretation, compensation, compliance, workforce needs, and employee transitions.
• Supervised and developed three HR Generalist I employees, coordinating priorities, training, workload coverage, process consistency, and responsive service in a high-volume HR operation.
• Supported employee-relations and performance matters through fact gathering, documentation review, policy research, supervisor coaching, conflict resolution, and appropriate escalation of higher-risk concerns.
• Managed full-cycle recruiting through NEOGOV, including requisition support, applicant screening, interview coordination, conditional offers, pre-employment requirements, and new-hire processing.
• Planned and supported new-hire orientation one to three times per month for groups of up to approximately 40-50 employees, helping create a clear and welcoming transition into City employment.
• Processed more than 1,600 HR transactions in fewer than seven months involving hiring, payroll, benefits, classification, compensation, and employee records while maintaining accuracy and confidentiality.
• Partnered with Payroll, Benefits, Employee Relations, Civil Service, Risk Management, Position Control, and operating departments to resolve employee and process issues across the employment lifecycle.
• Helped implement and optimize NEOGOV Insight and Onboard through user acceptance testing, workflow design, checklists, notifications, documentation, training resources, and adoption support.
• Developed SOPs, guides, and standardized communications and led records-improvement work that digitized more than 1,300 personnel records.

Human Resources Generalist at City of Lubbock (11/2021 – 03/2023)

• Supported daily HR operations across recruiting, onboarding, employee records, benefits coordination, payroll support, policy questions, personnel actions, and employee service.
• Coordinated background investigations, drug testing, physical requirements, I-9 documentation, E-Verify, employment verification, and other pre-employment requirements.
• Worked directly with employees, supervisors, and HR partners to resolve recruiting, onboarding, documentation, and personnel-processing issues while protecting confidential information and applying policy consistently.

Progressive Leadership Assignments at United States Navy

23 years of progressive leadership in military operations (12/1996 - 03/2019)

• Served in progressively responsible leadership assignments supporting military, civilian, contractor, technical, and trade personnel in fast-paced, safety-sensitive operational and shipyard environments.
• Led organizations of more than 150 personnel and managed workforce planning, training and qualifications, performance, conflict resolution, investigations, disciplinary and administrative matters, and personnel readiness.
• Worked directly with personnel and leadership to resolve workforce issues, build team accountability, develop people, and maintain standards in 24/7 mission-critical environments.
• Transitioned repeatedly into new assignments and functions throughout a 23-year career, quickly learning new organizations, systems, policies, and workforce requirements while maintaining accountability for people and results.

Bachelor of Science in Human Resource Management – Wayland Baptist University