Christanny Mateo

Finance graduate student pursuing entry-level finance, financial analyst, treasury, and financial operations opportunities. Brings experience in financial verification, reconciliation, revenue-cycle operations & excel analysis.

Patient Access Representative II - Memorial Hermann Health System - Shenandoah, TX

(2025-05)

• Process 60+ patient registrations daily, verifying demographic, insurance, eligibility, benefits, and authorization information in Epic and enterprise systems.
• Mediated with billing, case management, and clinical teams to resolve registration and insurance issues while maintaining compliance and documentation standards.
• Reconcile billing information and identify discrepancies affecting reimbursement and claim outcomes.
• Resolve data issues with billing, case management, and clinical teams while meeting documentation and compliance requirements.

Patient Care Representative II - Houston Methodist - Houston, TX

(2022-10 - 2025-05)

• Recorded patient activity and documented patient activity, service timelines, and operational data to collaborate accurate departmental reporting and workflow management.
• Tracked medical equipment and supply inventory to facilitate cost control, resource efficiency, and timely availability of clinical materials.
• Tracked equipment and supply inventory, contributing to cost control and resource efficiency.

Volunteer Health Specialist - Department of Veteran Affairs - Houston, TX

(2024-01 - 2025-05)

• Supervised accurate documentation and coordinated with staff to support efficient scheduling, eligibility, and administrative workflows.
• Processed timecards and contract documentation with emphasis on accuracy, compliance, and financial records.
• Counseled veterans with scheduling and healthcare navigation while providing customer service in accordance with VA standards.

Office Assistant - Edwin Reyes Attorney at Law LLC - Houston, TX

(2018-07 - 2020-10)

• Scheduled veteran appointments and established eligibility and insurance information to accelerate accurate healthcare access and service utilization.
• Processed timecards and contract documentation while maintaining accurate financial records. Coordinated appointment scheduling, healthcare navigation, and eligibility verification.
• Organized records and translated Spanish/English documents for client and financial communications.

Bachelor - Health and Behavioral Sciences; Concentration in Healthcare Navigation - University of Houston-Downtown, College of Humanities & Social Sciences (2026-05)

Master’s in Business Administration - Concentration in Finance - University of Houston-Downtown, Davies College of Business (2028-05)