PAS II – Patient Access Specialist II at Wellstar West Georgia (2025-05 – Present)
Received CRCR certificate in April of 2025 to become PAS II
- Greet patients when they arrive to check in for their appointments or procedures at the Women's Imaging Center. Also fills in at various other locations, such as Endo/Surg, PATT and the OPSL (when needed). Verify that their personal and insurance information is correct. Enter this information into the system as needed. Obtain signatures that are needed for the encounter as well. Accept payment if needed.
- Maintains confidentiality of all patient information in accordance with policy and HIPPA regulations. Maintains a professional appearance in the work area and a professional image in accordance with the dress code.
PAS I – Patient Access Specialist I at Wellstar West Georgia (2023-04 – 2025-05)
Patient Access Specialist responsible for patient check-in and information verification
- Greet patients when they arrive to check in for their appointments or procedures at the hospital and Outpatient lab (when needed). Verify that their personal and insurance information are correct. Enter this into the system as needed. Obtain signatures that are needed for the encounter.
- Read physician's orders and enter them accurately for x-rays at the hospital or lab work at the Outpatient lab as well. Direct the patients to the correct area for their encounters. Provide transit by wheelchair if needed or put them on the Transport List for our Transporters to get them if unable to help at that time.
- Maintains confidentiality of all patient information in accordance with policy and HIPPA regulations. Maintains a professional appearance in the work area and a professional image in accordance with the dress code.
- Observes work hours as scheduled and willing to adjust as necessary when needed. Attend department meetings as required. Completes training as required as well.
BANK OPS SPEC, /BSA OFFICER/I.T./ACCOUNTING at Calumet Bank Aka Colony Bank (2011-01 – 2019-09)
Multi-role position handling bank operations, BSA compliance, IT support, and accounting
- Boosted customer satisfaction and retention by successfully researching and resolving customer issues. Processed wires, ACH files, and processed the City of LaGrange's Utility payments.
- Verified transactions, complied with current financial policies and procedures. Complied with federal, state and company policies, procedures, and regulations. Maintained control of confidential information.
- Tested, maintained and monitored computer programs and systems and coordinated installation of computer programs and systems. Provided staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals and ledgers and computers. Balanced all the bank's internal accounts and many general ledger accounts.
HEAD TELLER at Calumet Bank (2009-09 – 2010-12)
Head Teller responsible for cash handling, vault monitoring, and staff supervision
- Counted currency, coins and checks received, by hand and using currency-counting machine, to prepare them for deposit and shipment to branch banks and Federal Reserve Bank.
- Monitored bank vaults to verify correct cash balances.
- Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips. Maintained control of confidential information.
- Prepared work schedules for staff.
- Supervised tellers that worked under me. Prepared teller's work reviews/evaluations.
- Answered telephones to assist customers with questions and inquiries.
