Christian Inman

Dynamic sales professional with a proven track record at Watson Benzie, adept in negotiation and relationship building. Excelled in leveraging strong negotiation and customer service skills to exceed sales targets and foster client loyalty. Achieved significant repeat business through effective rapport-building and personalized sales strategies.

Car Salesperson - Watson Benzie - Benzonia, MI

(2024-08)

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.

Sales Associate - Duluth Trading Company - Waukesha, WI

(2022-11 - 2024-04)

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

Insurance Agent - AllState - Waukesha, WI

(2023-12 - 2024-02)

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Built relationships with clients using active listening and issue resolution to provide excellent service.

Car Sales Consultant - Watson Benzie - Benzonia, MI

(2018-04 - 2022-05)

• Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Answered telephone and email inquiries from potential customers.
• Boosted customer satisfaction by providing tailored solutions and excellent service during the car buying process.
• Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
• Increased repeat business by establishing strong relationships with clients and maintaining regular followups.

Biblical Studies - Biblical Studies - Ethnos 360 Bible Institute (2024-05)