AI Trainer/Remote Customer Management
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I’m a seasoned District and Multi-Site Manager with a passion for building strong teams, driving revenue growth, and creating operational excellence across multi-location environments. With experience spanning property management, sales, logistics, and customer experience, I’ve led large teams and complex portfolios while consistently exceeding performance goals.
I bring a people-first leadership style grounded in accountability, emotional intelligence, and data-driven strategy. Certified in Predictive Index, EQ 2.0, Management Training, and Value-Based Collaborative Sales, I focus on developing talent, strengthening communication, and aligning teams to business objectives.
Alongside my leadership background, I currently work as a 1099 Contractor with Teladoc in customer service and as an AI Trainer with Outlier on the Aether Project, expanding my expertise in customer engagement and emerging technology. I thrive in fast-paced environments where collaboration, innovation, and results matter.
Extensive experience leading multi-site operations, property management portfolios, and district-level sales and logistics teams across diverse industries. Proven success overseeing large residential communities, managing P&L and budgets, driving revenue growth, and ensuring regulatory compliance. Known for developing and mentoring high-performing teams, improving retention, and aligning sales and operations to deliver consistent results.
Background includes CRM leadership as a certified Salesforce Administrator, national sales award recognition, and the implementation of innovative sales and process improvements. Currently expanding expertise through 1099 contractor roles in customer service with Teladoc and AI training with Outlier’s Aether Project, demonstrating adaptability across people-focused and technology-driven environments.
Completed coursework in Business Management at the University of Phoenix (2004–2008), building a strong foundation in leadership, operations, and organizational strategy. Recently accepted a scholarship to pursue a Bachelor of Science in Computer Engineering at Maestro College, reflecting a continued commitment to professional growth and the integration of business leadership with advanced technical expertise.