Christopher “Free Will” Scott

Data-driven marketing and operations professional with a Master’s degree in Internet Marketing and 7+ years of experience leading analytics, communications, systems optimization, and stakeholder engagement initiatives. Experienced in product strategy, contract negotiation, performance reporting, and audience engagement through in person and online marketing initiatives. Strong communicator with expertise in data analysis, client relationship management, cross-functional collaboration, and process improvement.

Recognized for dependability, leadership, and delivering measurable results in fast-paced environments with 20+ years of service in the U.S. Army.

Senior Executive Talent Manager at Office of the Chief of Staff, U.S. Army, The Pentagon (2024-06 – 2026-07)

• Executed 26 high-stakes strategic portfolio presentations for executive leadership, utilizing predictive lifecycle modeling to optimize talent positioning campaigns, resulting in an 85% success/conversion rate.
• Orchestrated over 70 high-profile executive communications briefs and targeted advocacy campaigns annually for the Executive Branch and Senate, ensuring 100% brand accuracy and message alignment under strict, zero-error regulatory conditions.
• Designed and launched a data-driven engagement framework that increased operational productivity by 30%, leveraging AI-powered insights and predictive analytics to optimize audience engagement strategies for senior stakeholders.
• Cultivated and managed strategic relations for over 200 high-value stakeholders, leveraging secure data analysis to build trust and strategically position them for targeted organizational and market opportunities.
• Supervised and administered a $1.3M data infrastructure contract (HRIS/CRM), optimizing real-time reporting pipelines to deliver critical business intelligence and data visualization to top-tier decision-makers.
• Spearheaded strategic alignment workshops for over 300 senior leaders, leveraging data-backed insights to streamline decision-making cycles and accelerate operational efficiency by 70%.

Senior Human Resources Business Partner at United States Army War College (2020-06 – 2024-06)

• Directed the deployment of a new data management platform (DMP/CRM), resolving 100+ complex systemic data discrepancies while leading cross-functional enablement training on updated operational workflows.
• Streamlined the end-to-end campaign evaluation and optimization cycle, driving a 20% increase in project velocity and data-delivery efficiency for cross-functional marketing teams.
• Orchestrated concurrent multi-channel projects utilizing Lean Six Sigma and Agile/Kanban frameworks, accelerating time-to-insight by 50% for critical market intelligence delivered to executive leadership.
• Developed and standardized a global data taxonomy across 44 international market segments, ensuring precise tracking, attribution, and data alignment for a $68M+ regional resource portfolio.
• Collaborated with regional stakeholders to architect audience engagement and customer retention strategies for a global 500+ matrixed environment, proactively leveraging trend analysis to secure a 98.9% brand retention rate year-over-year.
• Authored the organization's standardized Marketing Governance Framework and engineered an agency onboarding playbook, accelerating internal brand alignment and time-to-productivity for new team members by 30%.

Human Resources Manager at United States Army (2017-03 – 2020-06)

• Directed enterprise-wide operations and performance metrics for a 4,500+ person distributed organization, managing the strategic allocation of a $387M+ regional resource and operational portfolio.
• Spearheaded 80+ high-stakes operational compliance and risk-mitigation assessments, delivering data-backed strategic counsel to executive leadership to protect organizational reputation and ensure brand safety.
• Engineered an operational compliance turnaround across 7 regional offices and 42 professionals, standardizing quality assurance protocols to transition an underperforming program into a 100% audit success rate maintained throughout tenure.
• Architected tailored operational governance frameworks for 7 regional offices, optimizing localized team capabilities while maintaining strict alignment with core global organizational objectives.
• Orchestrated quarterly internal marketing campaigns and stakeholder enablement initiatives across 7 regional hubs, significantly improving cross-functional communication and matrixed collaboration.

Assistant Human Resources Manager at United States Army, Ranger School (2014-07 – 2017-03)

• Led a high-performing team of 5 direct reports to manage operational workflows, resource allocation, and performance metrics across a 250-person matrixed organization.
• Managed a secure database of over 3,000 unique user profiles and digital credentials, maintaining 100% data integrity, strict resource accountability, and zero-error compliance.
• Designed and monitored data-driven KPI dashboards that delivered critical performance insights to regional directors, identifying inefficiencies to drive an 8% reduction in operational risk quarter-over-quarter.
• Engineered an internal team enablement program and launched a centralized knowledge management hub (SharePoint), optimizing internal user experience (UX) and boosting team engagement scores by 30%.
• Orchestrated a $500K vendor contract and full-scale technology infrastructure migration under a compressed 2-month timeline, directing procurement, hardware deployment, and end-user adoption training.

Master of Science Degree in Internet Marketing – Full Sail University (2015-04)

Bachelor of Science Degree in Music Production – Full Sail University (2014-03)