IT Director | Principal Consultant (Fractional & Executive Contract) at Stone IT Service & Consulting (2024-03 – Present)
- C-Suite Advisory & Strategic Alignment: Formulate and translate enterprise IT roadmaps into clear corporate milestones for mid-market and enterprise C-suite clients managing $100M+ revenue lines to accelerate cross-functional alignment and Enterprise Architecture (EA) integrations.
- Enterprise Architecture & Modernization: Direct comprehensive Business Process Re-engineering (BPR) initiatives and digital transformations; map 'As-Is' environments and architect high-scale 'To-Be' corporate topologies using formal TOGAF principles.
- Agile Portfolio Governance: Translate vision-level architecture blueprints into structured execution frameworks to scale Agile Portfolio Management (APM), Application Lifecycle Management (ALM), and AI Lifecycle Management (AILM) models.
IT Director | Global Enterprise Infrastructure at Launch Consulting Group (2018-07 – 2024-03)
- Managed Services Expansion: Retained to architect, commercialize, and launch a dedicated, multi-national managed services division from zero; scaled a 50+ person cross-functional team across 4 countries, steering a $25M portfolio and capturing $1.2M in net organic growth.
- IT Service Delivery Governance: Scaled IT Financial Management (ITFM) and ITIL v4 architectures to govern multi-country Tier 1-3 help desk operations, hardware procurement, and user directory permissions via ServiceNow and JSM, maintaining a consistent 94% SLA across all global business units.
- M&A Technology Integration: Orchestrated technical due diligence and application rationalization for 2 strategic acquisitions; captured $1.5M in immediate post-merger run-rate savings (25% TCO reduction) through deep infrastructure orchestration.
- Infrastructure Resiliency & Storage Modernization: Migrated legacy enterprise environments to high-availability Pure Storage and HPE Nimble SAN platforms within QTS Data Centers; slashed incident response times by 42% through corporate Zero Trust architectures.
- Enterprise Analytics & AI Scale: Built scalable data ecosystems (Power BI, Fabric, Synapse) under strict MDM frameworks to cut corporate reporting cycles by 30%; deployed secure, firewalled Generative AI frameworks (OpenAI API / Copilot) to unlock 15% workforce productivity gains.
- Cloud Governance & Digital Sovereignty: Executed a compressed multi-cloud migration (AWS & Azure) that accelerated execution from 36 down to 18 months for 11 legacy production systems while enforcing strict Sovereign Cloud Frameworks, Data Residency, and Cross-Border Data Flow protections.
- Security Architecture & Boardroom Reporting: Chaired the corporate Change Advisory Board (CAB) to sustain 98% successful change rates and 100% audit readiness across SOC 2, ISO 27001, and NIST frameworks; presented risk mitigation and TPRM metrics directly to executive risk committees.
IT Director | Principal Consultant at Stone IT Service & Consulting (2010-08 – 2018-06)
- M&A Integration & Asset Consolidation: Led infrastructure integration for the NWCSI acquisition, migrating 200+ multi-site users from 4 legacy Active Directory domains to a unified Microsoft Entra ID infrastructure with zero operational downtime; scaled regional IT advisory division from 1 to 4 major corporate client accounts.
- Infrastructure Resiliency Strategy: Engineered NERC CIP and FedRAMP-compliant enterprise network topologies and Veeam backup architectures utilizing advanced BIA methodologies to ensure alignment with rigorous corporate RTO/RPO risk parameters.
- Data Center Operations Auditing: Formulated security baseline configurations in Microsoft Visio for 2,000+ distributed data center assets across 120 Idaho Power installations, securing 100% compliant pass rates across 3 consecutive external audits with zero findings.
- Executive Stewardship & Board Alignment: Chaired IT Steering Committee sessions with corporate boards and municipal leadership, translating complex technical risk and compliance indicators into quantified corporate business asset protections.
IT Director | Managed Services & Enterprise Systems at Sysinct (Subsidiary of Ricoh USA, Inc.) (1998-07 – 2010-07)
- Managed Services Greenfield Launch: Appointed by executive leadership to build from scratch and lead the organization's foundational, flagship global managed services business unit; directed 150+ international professionals across 5 countries to deliver a 93% SLA and 94% CSAT for 6,000+ enterprise users across core systems, networks, and distributed help desks.
- Capital Asset Governance & Budgeting: Secured $50M+ in capital asset approvals from corporate boards and managed an active $50M operational budget under comprehensive IT investment governance structures to protect operating margins.
- Strategic Vendor Lifecycle Architecture: Engineered rigorous Third-Party Vendor SLA Architectures during high-value contract negotiations, yielding $250K in recurring annual operating cost reductions.
- Enterprise ERP Transformations: Spearheaded 225 digital transformation initiatives for Fortune 500 organizations (including Microsoft, Cisco, and Toshiba); integrated enterprise-wide ERP Architecture (Oracle NetSuite) and Microsoft Dynamics CRM ecosystems.
- Facility & Asset Centralization: Consolidated 5 multi-site production facilities into a centralized, high-availability corporate data center utilizing advanced DCIM frameworks and a unified Cisco VoIP infrastructure, maintaining 99.9%+ uptime availability while slashing annual facility overhead by $580K.
Sergeant at U.S. Marine Corps
1st Reconnaissance Battalion
- Executive Crisis Management: Directed high-performing specialized reconnaissance teams during time-critical, high-stress missions requiring complex risk assessment and rapid, calculated decision-making.
- Communications & Logistics Infrastructure Stewardship: Supervised cross-functional asset readiness, material logistics, and secure multi-frequency telecommunications architectures under strict adherence to federal operational directives.
- Security Clearance: Maintained Top Secret / SCI eligibility throughout enlistment; background current to military service parameters.
- Decorations: Combat Action Ribbon, Joint Meritorious Unit Award, Navy Meritorious Unit Commendation, Marine Corps Good Conduct Medal.
