Chrystle Patel

Dedicated professional with over 10 years of experience in customer service, operations, and team leadership. Proven ability to enhance customer satisfaction through effective problem-solving and efficient service delivery. Skilled in training, process improvement, and optimizing operational workflows. Eager to leverage extensive experience in customer relations and operational efficiency to contribute to client success at your organization.

Shift Lead - Taco Bell - Fort Worth, TX

(2018-08)

• Delivered exceptional customer service, ensuring each patron's experience was enjoyable and satisfying.
• Ensured food preparation adhered to industry standards and health codes.
• Maintained a clean and organized store environment while efficiently stocking products.
• Employed troubleshooting techniques to diagnose and resolve issues with mechanical equipment.
• Processed customer payments and accurately returned receipts, cash, coins, and payment cards.
• Identified viable solutions to minimize disturbances and resolved problems swiftly.
• Assisted with food preparation tasks, including filling soft drinks and brewing coffee.
• Prioritized food preparation and sanitation duties to meet operational deadlines and uphold quality standards.

Shift leader/ delivery expert - Dominos - Farmers Branch, TX

(2015-06 - 2017-09)

• Supervised team members in their daily activities, ensuring compliance with operational standards.
• Coordinated staffing during shifts to meet service demands effectively.
• Conducted training for new hires while fostering development opportunities for seasoned employees.
• Optimized delivery routes for drivers to maximize efficiency and reduce delivery times.
• Enhanced customer satisfaction and preserved company reputation by proactively resolving issues.
• Handled customer transactions and returned receipts, cash, coins, and payment cards with precision.

Table Assist - Arrow Fabricated Tubing - Garland

(2013-03 - 2014-03)

• Configured braze machines and organized workstations for optimal efficiency.
• Labeled and packaged finished goods to ensure accurate shipment.
• Evaluated completed items for defects and initiated reworks to rectify irregularities.
• Trained new employees by outlining job responsibilities and assisting with task prioritization.
• Prioritized project completion and conducted thorough inspections to meet deadlines and uphold quality benchmarks.

Production Operator - Bimbo Bakeries - Grand Prairie, TX

(2025-04)

• Equipment Operations: Start up, calibrate, and monitor production machinery to maximize output.
• Quality Assurance: Perform routine inspections and tests on raw materials and finished goods to meet company standards.
• Maintenance & Troubleshooting: Conduct basic preventative maintenance and fix minor mechanical faults to prevent production downtime.
• Safety Compliance: Enforce and follow safety standards (OSHA), wearing required PPE, and reporting workplace hazards.
• Record-Keeping: Log operational data, waste metrics, and shift performance into company database

Bachelor of Science - Business Administration - DeVry University (2009 - 2013)

Certification - Medical Office Assistant - PCI Health Training Center - Richardson (2014 - 2015)

High School Diploma - Hooks High School