Ciara Osborn

Detail-oriented warehouse and retail professional with 7+ years across shipping, inventory control, and customer-facing roles. Proven ability to streamline packing processes, maintain accurate stock levels, and lead teams to deliver consistent service quality.

Stock clerk (Shipper Packer) - Accent Control INC. - Jacksonville

(2023-03)

• Developed an optimized packing workflow that increased throughput speed while maintaining zero damage rate on fragile items
• Ensured 100% labeling compliance with carrier regulations across all outbound shipments
• Prepared and audited shipping documents (bills of lading, packing lists, invoices) with high accuracy

Stock clerk (Inventory) - Accent Controls Inc. - Jacksonville

(2022-01 - 2023-03)

• Monitored and replenished stock levels proactively, reducing inventory gaps and supporting cross-team operational efficiency
• Maintained accurate, up-to-date inventory records to ensure product availability and condition standards
• Supported seamless transition into shipping role by building strong foundational knowledge of warehouse processes

Head Cashier - Lowe's - Orange park

(2019-09 - 2021-12)

• Trained and coached cashier team on best practices, driving a measurable reduction in customer escalations
• Managed daily cash reconciliation and maintained balanced drawer accuracy across every shift
• Built scheduling system that reduced labor costs while sustaining full coverage during peak periods

Crew Member - Arby's - Orange park

(2018-05 - 2019-09)

• Delivered fast-paced customer service and maintained clean, safe work environment while supporting team production goals

Crew Member - McDonalds - Orange park

(2017-01 - 2018-06)

• Provided consistent customer service and followed cash handling procedures in a high-volume quick-service environment

High school degree