Cindy Pinilla
Human Resources Coordinator
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About
Professional in Workforce Development and Adult Education with expertise in collaborating with placement specialists in placing adults with barriers gainful employment. Recognized for building strong community and nonprofit partnerships. Skilled with a proven ability to connect diverse populations to city services and other local opportunities.
Experience
Work Readiness Instructor at FEDCAP NYC (2026-05 – 2026-07)
- Facilitate both in-person and virtual workshops, keeping classes up to 25 participants engaged.
- Teach resume writing, interview preparation, and how to transition from public assistance to employment.
- Complete daily progress notes, assign homework, and reschedule missed appointments.
- Partner with placement specialists to organize hiring fairs, mock interviews, and job placements.
Council Member Aide at NEW YORK CITY COUNCIL (2024-10 – 2025-10)
- Co-managed District 21 constituent service caseloads by assisting constituents in-person, email, phone.
- Maintained records in Council Connect, following up cases with constituents and governmental agencies.
- Participated in community meetings and events as a representative for the office at community events.
- Created several informational flyers using Canva to update constituents on the various services available.
Job Developer at COMMONPOINT QUEENS (2023-03 – 2024-07)
- Closely work with the Director of Employer Partnerships and Employment Coordinators to provide coaching and direct support to career pathway students/graduates within our Adult Workforce Services.
- Responsible for developing new employer partners with a focus on our career pathway sectors: Information Technology, Culinary Arts, and Allied Health, resulting in job placement support to meet department goals.
- Collaborating with staff to review job orders, including job requirements and skills; matching client qualifications to job orders, and conducting necessary follow-ups, such as job retention.
Recruiter at ADMIRAL STAFFING, INC. (2022-09 – 2022-11)
- Oversaw the recruiting efforts of a large-scale medical staffing company for various medical facilities.
- Identified qualified licensed NYS nurses with Trauma 1 experiences via Indeed and ZipRecruiter, reviewing four applications an hour and recruiting 10 nurses per week for five hospitals, assisted with HR onboarding process.
Education
Master of Science in HR: Organizational Leadership – AMERICAN COLLEGE OF EDUCATION
Bachelor of Arts in Applied Linguistics: TESOL – QUEENS COLLEGE
