Clifton Bona

Senior revenue and billing-focused accounting professional with 8+ years of experience in B2B order-to-cash, subscription billing, and ASC 606 revenue recognition. Deep hands-on expertise with Netsuite, Salesforce/CPQ, and ERP systems, managing complex billing scenarios, large data sets, and cross-functional issue resolution. Proven track record of executing end-to-end billing processes, improving automation and workflows, and mentoring junior team members.

Seeking a Senior role to help scale accurate, efficient enterprise billing across multiple systems.

Senior Analyst – Revenue Order Management - CARET - Del Mar, CA (Remote)

(2018-10)

• Owned and executed end-to-end B2B billing operations for a subscription-based product portfolio, ensuring accurate, timely invoices and credit/debit memos in alignment with customer contracts and billing policies.
• Worked extensively in Netsuite and Salesforce to create and maintain subscriptions, manage billing schedules, handle non-standard arrangements, and support recurring billing, adjustments, and cancellations.
• Managed complex billing workbooks and large data sets in Excel to calculate billing ranges from sales orders, reconcile billing data across systems (Netsuite, Zuora, Sage, Salesforce), and support accurate invoicing and revenue recognition under ASC 606.
• Triaged and resolved billing cases in Salesforce: partnered with Sales, Support, and Operations to address inquiries, escalations, corrections, and adjustments, ensuring a positive customer experience and clean system data.
• Performed reconciliation and validation between order entry, billing systems, and the general ledger; identify discrepancies, investigate root causes, and recommend/implement corrective actions.
• Partnered with Finance, Business Systems, and IT on system implementations and migrations, including requirements input, UAT, data validation, and process design to improve billing accuracy and efficiency.
• Identified and implemented process improvements and automation opportunities (e.g., standardized SOPs, Excel tools, workflow changes) to reduce manual touchpoints and enhance data quality.
• Lead and mentored junior analysts and order processors: provide training on systems and workflows, held regular check-ins, reviewed work for accuracy and adherence to controls, and gave ongoing performance feedback.
• Prepared and distributed monthly bookings and churn reports for executives and FP&A, supporting operational insights, forecast accuracy, and revenue analysis.
• Supported internal and external audits by gathering source documentation, preparing reconciliations, and explaining revenue and billing processes and controls.

Revenue Accountant - FICO - Del Mar, CA

(2017-11 - 2018-10)

• Supported monthly and quarterly revenue close, including preparation and posting of revenue journal entries, reconciliations of billing/revenue schedules to Oracle, and compliance with ASC 606 guidance.
• Analyzed large, complex billing and revenue data sets using advanced Excel (INDEX/MATCH, SUMIFS, VLOOKUP, and custom formulas) to ensure accurate invoicing, revenue allocation, and reporting.
• Interpreted client contracts to align billing schedules and revenue timing with performance obligations, collaborating with Sales and Finance on deal structures and amendments.
• Loaded monthly invoice runs of $9M–$10M in revenue through Oracle, ensuring accuracy, cut-off, and proper documentation.
• Developed strong relationships with Client Partners and external clients to address billing questions, resolve discrepancies, and improve customer satisfaction.
• Provided detailed documentation and explanations to Deloitte & Touche external auditors on a monthly basis, including revenue schedules, reconciliations, and process walkthroughs.
• Processed CPI-based price increases using U.S. Bureau of Labor Statistics data and updated billing accordingly.
• Partnered with FP&A on actual vs. forecast variance analysis and drivers.

Senior Billing Specialist - AMN Healthcare - Del Mar, CA

(2015-06 - 2017-11)

• Managed weekly B2B invoice runs totaling $5M–$10M in revenue, ensuring accuracy, timeliness, and compliance with client agreements and internal policies.
• Created complex/non-standard invoices using Great Plains ERP, FieldGlass VMS, and other VMS tools to support enterprise customers, resolve billing issues, and reconcile client accounts.
• Prepared and processed billing adjustments (credits, debits) in PeopleSoft and Great Plains, maintaining accurate A/R balances and supporting a clean close.
• Designed and implemented Excel macro tools to audit billing data and identify over $500K in unbilled revenue, improving revenue completeness and operational controls.
• Trained and mentored new hires on billing systems, workflows, and internal controls; led Excel training on INDEX/MATCH, VLOOKUP, IF statements, and basic macros to improve team efficiency and data quality.

Bachelor of Science - Business Administration – Accounting - California State University, Long Beach (2013-12)

Associate of Arts - Liberal Studies - Palomar College (2010-12)