Connor Tovey
Retail Sales Advisor
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About
Current Sales Advisor with previous Administration experience. Known for dedication, attention to detail, and a willingness to think outside the box for the best solunion.
Experience
Pridgeon & Clay Operations Administrator
Grand Rapids, MI
May 2015-February 2020
EXPERIENCE
● Organize spreadsheets and keep documents updated on a daily basis
● Work with engineers to update and organize systems
● Assist departments in preparation for both internal and external audits
● Partook in Value Stream Mapping Initiative
● Serve as interdepartmental courier, delivering documents, packages, and messages to others in the plant.
Pridgeon & Clay Grand Rapids, MI Production Coordinator (Low Volume Production) April - September 2018
● Create new Job Books as needed, remove obsolete books from production floor
● Distribute weekly layered process audits, and track their completion through the week
● Work on updating job books, standard work & set-up instructions to new format
● Enter, track, and deliver requisitions through Staples
● Track final sign offs for Gage Instructions as they are updated
● Send out daily Hour by Hour spreadsheets to shift team leads
Macy’s Portage, MI
Sales Associate November 2020- June 2021
● Be present and available to assist all customers with their purchases and returns
● Perform High Touch Cleaning on all surfaces including handrails, door handles,
fitting rooms,
● Perform curbside pickup in a quick, and safely organized matter
Best Buy. Portage, MI
Sales Advisor & Google Chromebook Ambassador June 2021-Present
● Assist customers with all relevant purchases, returns, and exchanges
● Be up to date on the latest sales, bundles, and news in the tech industry
● Serve as customer service assisting customers with any and all issues that might arise with a product, order, or service
● Stand in as acting floor leader when management is off the sales floor for weekly meetings
● Stand in as acting Vendor Provided Labor for the Samsung brand
● Assist newer employees with coaching and insight on their growth
● Serve high volumes of customers in a short period of time with no back up
● Service the stores back office including counting the safe, balancing tills, and preparing bank deposits
Education
Bachelor of the Arts
Western Michigan University
Major in Film Video & Media Studies Minor in Global & International Studies
