Connor Tucciarone

Strategic professional with over decade of experience across UX product governance and releases, regulatory compliance, technical operations and user support. Skilled at working across teams to bring clarity to complex environments with thoughtful analysis and hands-on execution to improve workflows, reduce risk and deliver reliable, well-executed solutions.

UX (User Experience) Product Release and Consistency Manager at Bloomberg LP (2022-05 – 2026-02)

• Managed release planning and execution across multiple product lines, aligning UX, engineering and business teams through QA and standardization processes
• Owned intake of enhancement requests for core Bloomberg products and validated functionality against nearly 400 established areas of rules and governance standards
• Identified defects and areas of user improvement to product and engineering teams prior to releases
• Led a team of eight stakeholders (Interaction Designers, Engineering and QA) to intake, process, and deploy tokenization implementation requests aligned with search parameters
• Directed developmental research on search patterns (e.g. ‘hunting’ and ‘sifting’) to inform broader application across Bloomberg Terminal functions
• Drove backlog refinement and sprint prioritization
• Redesigned and implemented a structured onboarding program for new hires, highlighting inter-departmental networking growth and collaboration

Senior Compliance and Regulatory Analyst (BVault) at Bloomberg LP (2019-10 – 2022-05)

• Provided advanced client support for Bloomberg Vault & Compliance Suite, including trade surveillance, risk mitigation, e-communications archiving/searching and functionality enablement
• Managed litigation and regulatory data extraction requests through Secure File Transfer Protocol configurations, documentation review and data searches
• Served as primary escalation point for high-priority accounts for both incident escalations and requests
• Strengthened cross-functional partnerships with Sales and Account Management to improve client experience and identify value add opportunities
• Served as a global trainer for team members and the primary liaison for the inter-departmental shadow network
• Established the first global SOP hub distributed to all teams in America, Europe and Asia
• Led onboarding for new and existing clients for various compliance functionalities with customized trainings and proactive interactions

Global Technical Operations Analyst at Bloomberg LP (2016-06 – 2019-10)

• Provided expert technical support for Bloomberg’s suite of products and services, and resolved complex client issues and escalations through installations, configurations and troubleshooting
• Worked as a key client liaison, partnering with cross-departmental teams to address elevated escalations
• Served as Deputy Team Lead for twelve analysts

Front Desk Associate at The Hanover Marriott

Details available upon request

Bachelor of Science in Psychology (Concentrations: Neuropsychology & Industrial/Organizational Psychology) | Minor: Entrepreneurship – The University of Scranton