Customer Service Door and Trim Field Supervisor
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With over 20 years of experience in customer service and technical roles, most recently as a Customer Service Field Supervisor at Younger Brothers Door & Trim, I have honed skills and strengths that align well with the demands of this role. During my tenure at Younger Brothers Door & Trim, I managed a team of technicians, overseeing all aspects of door and trim installations and repairs. My role required strong problem-solving skills and the ability to communicate effectively with both customers and team members. I have extensive experience with various technical tasks including millwork installation, door repair, and lock re-keying. My technical skills are supported by a strong set of personal strengths. I am known for being reliable, a quick learner, and an effective multi-tasker with excellent time management abilities. These skills, combined with my ability to troubleshoot and schedule effectively, make me a strong candidate. I am excited about the opportunity to bring my expertise in customer service and technical skills to your team. I am eager to contribute to your company's success and am looking forward to the possibility of discussing my application in more detail. Thank you for considering my application. I look forward to the opportunity to speak with you.
Younger Brothers Door & Trim • Phoenix, AZ
10/2016 - Present
Customer Service Field Technician Door and trim installation, repair and adjustments to new home construction during warranty period. August 2024 thru present Customer Service Field Supervisor Led team of 6 technicians to provide excellent customer service to new home construction during warranty period. Also assisted in field with difficult customers as well as met with ROC representatives for Younger Brothers Door and Trim.
