Technical Skills
- Predictive Modeling & Forecasting: Oracle Crystal Ball (Monte Carlo simulation, time-series forecasting)
- Optimization & Risk Analysis: Linear and integer programming
- Financial analysis: DCF modeling, LBO modeling, industry comparison and analysis
- SaaS Tools & Integrations: Salesforce, Gainsight, Workable, ZenDesk, Slack, Monday.com
- Other platforms: Microsoft Office Suite and Google Drive
Experience
Partner Success and Operations, SaaS implementation and execution
Director, Partner Success at Zearn (2015-Present)
- Lead hiring, training, and development of a high-performing Sales and Implementation team, supporting 500+ district-level partners in successfully integrating our product.
- Drive over $15 million in annual revenue, consistently expanding market reach and deepening partner engagement.
- Achieved and maintain an 80%+ partner retention rate since 2016, scaling partnerships tenfold while fostering long-term relationships.
- Cultivate and manage strategic partnerships with key State Department of Education stakeholders through high-impact presentations, structured monthly check-ins, in-person visits, and ongoing communication.
- Design and optimize implementation systems and sales processes, enabling states and districts to customize product deployment for maximum impact.
- Develop and execute large-scale deployment plans, driving adoption across 4,000+ schools nationwide.
- Create and facilitate engaging professional development sessions, equipping thousands of educators with the skills to effectively integrate our product into instruction.
- Provide ongoing professional learning and development to team to strengthen team capabilities in product demonstration and implementation.
- Streamline operational efficiency by integrating advanced scheduling and automation systems.
- Leverage Salesforce and Gainsight analytics to assess partner relationships, track engagement trends, and refine strategy.
- Act as a key cross-functional liaison, collaborating with Product, Engineering, and Academic teams to align customer needs with product innovation.
- Extract actionable insights from data to drive strategic decision-making, forecast trends, and measure product efficacy.
- Lead data-driven product iteration, collecting and analyzing qualitative and quantitative feedback from product launches to inform feature development and future roadmaps.
Educational Leadership
Founding Principal of HOPE Christian Schools (2012-2015)
- Led the launch and strategic growth of a new elementary school, overseeing academics, operations, staffing, and student success for 200+ students.
- Managed a $3 million operating budget, optimizing resource allocation to support instructional excellence, student services, and facility needs.
- Conducted 150+ candidate interviews, leading the selection and hiring of top-tier educators and administrators aligned with the school’s mission.
- Recruited, onboarded, and mentored 5 administrators, 20+ teachers, 15 teaching assistants, and 5 support staff, fostering a high-performance team culture.
- Developed administrators through targeted leadership coaching, one-on-one mentorship, structured feedback cycles, and biannual performance evaluations.
- Designed and implemented a student-centered, outcomes-based coaching model, ensuring biweekly professional development focused on instructional impact.
- Created and optimized a daily master schedule, aligning instructional minutes with state standards while maximizing teacher collaboration and student learning.
- Orchestrated and oversaw schoolwide logistics, including morning arrival, afternoon dismissal, and daily transitions, ensuring a safe, efficient, and structured environment for 200+ students.
- Analyzed assessment data across grade levels, identifying trends to drive instructional decisions, intervention strategies, and professional learning priorities.
- Championed data-driven initiatives to measurably improved student achievement, growth metrics, and overall academic outcomes.
- Oversaw facility expansion and operational management, ensuring the school's infrastructure supported long-term growth and student success.
Program Director at Teach For America (2008-2012)
- Coached and developed 60+ teachers, providing targeted support in data analysis, instructional design, and evidence-based teaching strategies to improve student outcomes.
- Designed and facilitated professional development sessions for 100+ educators over two years, focusing on pedagogy, curriculum alignment, and classroom management.
- Led the curation and implementation of a comprehensive 6th-grade math curriculum, aligning assessments with state standards and best practices in math instruction.
- Drove student engagement and achievement by fostering a love of learning and mathematics among 300+ sixth-grade students, enhancing both confidence and performance.
