Shelley Pogodzinski

Trusted executive partner with 15+ years of experience amplifying CEO effectiveness in large, complex organizations. Trusted advisor known for driving disciplined follow-through. Highly effective at managing executive priorities, decision flow, and high-stakes relationships so leaders can focus on strategy and impact. Brings exceptional organization, influence, discretion, and calm execution to fast-paced environments.

Chief of Staff to the President & CEO at Western Union (2023-01 – Present)

Partnered with CEO during Western Union's enterprise-wide transformation, ensuring alignment and strategic support.

• Partnered with CEO during Western Union's enterprise-wide transformation, ensuring alignment and strategic support.
• Ensure execution on CEO directives through structured follow-up, accountability systems, and cross-functional coordination.
• Coordinate board-meeting preparation, CEO briefings, and alignment across global leadership teams.
• Bridge communication between the CEO and senior leaders to enhance collaboration and approachability.
• Facilitated communication with investors and analysts, providing timely follow-ups to enhance stakeholder engagement.
• Manage cadence and structure for executive staff meetings, ensuring priorities are focused and tracked to completion.
• Led internal and external messaging as Interim VP of Communications (2024), guiding communication strategy during critical transformation phases.
• Planned and executed end-to-end large-scale yearly leadership offsites for 150+ employees.
• Led planning and execution of Investor Day events, vetting of locations, managing all logistics, content, and stakeholder coordination.

Executive Assistant to the President, (GBS) at Fiserv (2018-03 – 2022-12)

Acted as an extension of the President's office, ensuring consistent follow-through and completion of key initiatives.

• Acted as an extension of the President's office, ensuring consistent follow-through and completion of key initiatives.
• Established mechanisms for tracking action items, enhancing accountability across leadership teams.
• Managed divisional communications and executive reporting, streamlining leadership meeting structures.
• Supported integration and transformation initiatives post-mergers, facilitating smoother transitions.
• Recognized for reliability, discretion, and ability to translate strategic intent into measurable results.

Personal Assistant to the CEO at New Resources Consulting (2017-03 – 2018-03)

Provided full executive and personal support to the President and CEO.

• Provided full executive and personal support to the President and CEO.
• Entrusted with high-value personal and financial matters, demonstrating sound judgement, integrity and professionalism.
• Managed diverse responsibilities, enabling CEO to focus on family activities, networking events, and leisure vacations.
• Planned and executed a variety of events, coordinating with caterers, florists, decorators, and servers to meet specifications and ensure seamless execution.
• Led the sale and closing of the CEO's personal residence which included a renovation prior to the sale.
• Established trust through professionalism, responsiveness, and proactive communication.

Executive Assistant to EVP at MetLife | AIG | Allstate Insurance (2006-01 – 2017-01)

Developed, planned, and implemented cost-effective procedures for office operations.

• Developed, planned, and implemented cost-effective procedures for office operations.
• Coordinated front desk operations for individual agent locations, ensuring smooth daily customer service.
• Collaborated with senior leaders to evaluate field operations, pinpoint process gaps, and enhance execution.
• Conducted field visits and established repeatable systems with tracking mechanisms to ensure long-term performance consistency.