Cristy Dammann
HR Information System Specialist
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About
I bring extensive HRIS experience supporting ADP National Accounts, where I managed complex client needs, optimized system functionality, and ensured accurate, compliant payroll and HR data processes. My background in a high‑volume call center strengthened my ability to troubleshoot quickly, communicate clearly, and deliver exceptional service under pressure. Together, these experiences have equipped me with a strong technical foundation, a client‑focused mindset, and the ability to navigate fast‑paced, enterprise‑level environments with confidence.
Experience
I bring a well‑rounded blend of technical, analytical, and interpersonal strengths, including:
Core HR & HRIS Skills
HRIS troubleshooting, user support, and workflow optimizationData accuracy, auditing, and compliance monitoring
Performance measurement and reporting
Policy analysis and process improvement
Employee training and user adoption support
Operational & Analytical Skills
Document management and issue reportingCritical thinking and decision‑making
Organizational planning and problem‑solving
Change management and continuous improvement
Communication & Interpersonal Skills
Clear, professional communication across diverse audiencesTeam leadership and collaboration
De‑escalation tactics and conflict resolution
Strong customer‑service orientation
Technical Skills
Microsoft AccessReporting and data interpretation
Workflow documentation and process mapping
Education
I have earned credits for an Associate-level program in Social Science (Sociology) at Grand Canyon University from 2015 to 2017 in Phoenix, Arizona. Prior to that, you studied Business Administration at Virginia Western from 1996 to 1998 in Roanoke, Virginia. Together, these programs reflect a strong foundation in both people-focused social science and practical business principles.
