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Cristy Dammann

Cristy Dammann

HR Information System Specialist

Talent
Chesapeake, Chesapeake32 USD/hourMember since November 25, 2025
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About

I bring extensive HRIS experience supporting ADP National Accounts, where I managed complex client needs, optimized system functionality, and ensured accurate, compliant payroll and HR data processes. My background in a high‑volume call center strengthened my ability to troubleshoot quickly, communicate clearly, and deliver exceptional service under pressure. Together, these experiences have equipped me with a strong technical foundation, a client‑focused mindset, and the ability to navigate fast‑paced, enterprise‑level environments with confidence.

Experience

I bring a well‑rounded blend of technical, analytical, and interpersonal strengths, including:

Core HR & HRIS Skills

HRIS troubleshooting, user support, and workflow optimization

Data accuracy, auditing, and compliance monitoring

Performance measurement and reporting

Policy analysis and process improvement

Employee training and user adoption support

Operational & Analytical Skills

Document management and issue reporting

Critical thinking and decision‑making

Organizational planning and problem‑solving

Change management and continuous improvement

Communication & Interpersonal Skills

Clear, professional communication across diverse audiences

Team leadership and collaboration

De‑escalation tactics and conflict resolution

Strong customer‑service orientation

Technical Skills

Microsoft Access

Reporting and data interpretation

Workflow documentation and process mapping

Education

I have earned credits for an Associate-level program in Social Science (Sociology) at Grand Canyon University from 2015 to 2017 in Phoenix, Arizona. Prior to that, you studied Business Administration at Virginia Western from 1996 to 1998 in Roanoke, Virginia. Together, these programs reflect a strong foundation in both people-focused social science and practical business principles.

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