Crystal Gray

To obtain a position as a Family Support Specialist, Service Coordinator, or Cases Manager where I can use my experience in education and home health care empower individuals, support families, and connect clients with the services they need to thrive.

Bus-Aide - Chicago Public Schools - Chicago, IL

(2015-03)

• Safely transported and supported students with physical, developmental, and behavioral disabilities.
• Build positive relationships with students, parents, teachers and school staff.
• Assist students according to individualized support plans while maintaining a safe and respectful environment
• Communicate student needs and concerns with school personnel and families.
• Respond effectively to behavioral and emergency situations while ensuring student safety.
• Maintain confidentiality and follow district policies and procedures.

Caregiver - Abcor Home Health - Chicago, IL

(2016-02)

• Provide compassionate in-home care to elderly and disabled clients.
• Assist clients with activities of daily living, including personal care, meal preparation, mobility assistance, and medication reminders.
• Monitor clients physical and emotional well-being and report changes to supervisors and family members.
• Built trusting relationships with clients and their families through dependable, respectful care.
• Encourage independence while maintaining client dignity and safety.
• Maintain accurate documentation and followed care plans and agency policies.

High School Diploma - Madison University High School (2000 - 2004)