Crystal Oparaji
Detail-oriented pre-health professional with hands-on clinical experience in pediatric care, physical therapy, and emergency medicine. Proficient in medical terminology, EMR documentation, and HIPAA-compliant patient communication. Committed to accurate, thorough clinical documentation and supporting physician workflows — with a genuine passion for healthcare.
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About
Detail-oriented pre-health professional with hands-on clinical experience in pediatric care, physical therapy, and emergency medicine. Proficient in medical terminology, EMR documentation, and HIPAA-compliant patient communication. Committed to accurate, thorough clinical documentation and supporting physician workflows — with a genuine passion for healthcare.
Experience
Geek Squad Support at Best Buy (2026-08 – Present)
- Provide technical support and troubleshooting for customers across a range of devices and software; communicate complex information clearly and patiently in a fast-paced retail environment.
Crisis Counselor Volunteer at Crisis Text Line (2025 – Present)
- Completed 80+ hours of training in active listening, de-escalation, and documentation; volunteers weekly to provide support to individuals in crisis — demonstrating a commitment to compassionate, people-centered care.
Pediatric Medical Assistant / Front Desk Associate at My Pediatrician (2025-06 – 2026-02)
- Documented patient encounters and maintained accurate, HIPAA-compliant records in EMR systems across a high-volume pediatric practice serving patients newborn to 21 years of age.
- Performed triage, vital signs, phlebotomy, vaccinations, specimen collection, and medication administration; supported physician workflows with precision and attention to detail.
- Managed front desk operations including insurance verification, phone communication, and scheduling — ensuring seamless patient flow and clear documentation at every step.
Administrative Assistant at AuxieGoldie Home Health Services, Inc. (2021-05 – 2025-06)
Supported daily operations of a home health agency including scheduling, documentation, and coordination between clinical staff and patients in a healthcare environment.
Physical Therapy PCT at TrustPoint Rehabilitation Hospital (2023 – 2024)
- Assisted MDs, PTs, and OTs with patient care documentation, vital signs, and preparation for exams and treatments in an inpatient rehabilitation setting.
- Maintained accurate medical records, managed clinical supply stock, and supported emergency equipment readiness including oxygen systems.
Education
Bachelor of Science in Human Sciences, Cum Laude – Texas Tech University (2025-05)
EMT-Basic Certification – Texas EMS School (2023-02)
Medical Assistant Certification – U.S. Institute of Medical Assisting
