Curtis Paul

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in a field of Environmental/ management. I have 15 years of experience as a Environmental Service worker/ Operations Manager.

Client

Relationships and Verbal Communication.

Willing to relocate: Anywhere. Authorized to work in the US for any employer

Operations Manager at Crothall/university of Chicago Medicine (2022-06 – Present)

• Supervised a team of XX housekeepers, ensuring cleanliness and orderliness in all patient rooms and public areas
• Implemented efficient cleaning procedures that resulted in a XX% decrease in turnaround time for room preparation under the epic protocol
• Trained new housekeeping staff on proper cleaning techniques, safety protocols, and customer service standards
• Managed inventory of cleaning supplies and equipment, optimizing stock levels to minimize waste while maintaining adequate supply levels
• Performed regular inspections of patients rooms to ensure adherence to quality standards and promptly addressed any issues or deficiencies by completing Q&A's
• Responded promptly to guest inquiries or complaints regarding housekeeping services, taking appropriate action to resolve issues satisfactorily
• Ensured compliance with health and safety regulations by regularly inspecting work areas for potential hazards or violations

Housekeeping II/Special Projects/sanitation at Northwestern Medicine Hospital (2010-04 – 2022-06)

• Performed general and heavy cleaning duties in offices patient rooms, cycle clean OR and L&D suites, and terminal clean areas as needed, cleaned and soiled utility rooms, laboratories, public areas and stairways such as washing floors, walls furniture, beds, etc with the appropriate hospital approved chemicals. Used Ladders and scaffolds as necessary
• Cleaned windows sills, emptied ash trays and waste basket. Clean blood and body fluids.
• Properly utilize the Bed Tracking System. Log into the computer as the start of the shift. Upon commencement of the cleaning, process move the dirty bed clean the next bed, or a stat bed in the Process category.
• Operated electrical and battery operated machines for scrubbing, shampooing and burnishing.
• Cleaned washes, polishes and scrubs floor using electric scrubbing machine, wet vacuum and/or buffer. Applied floor finish as directed.
• Strips, refinishes and/or shampoos all types of floor surface and covering.
• Properly dispose of Bio- hazardous waste.

High school diploma – Orr Academy High School (1990-09 – 1994-06)