Daisy Sims

Operations & Administrative Professional with 8+ years of experience managing front-office software, accurate client data, and billing workflows. Proven track record in handling daily financial data entry, cross-referencing sales logs to fix payroll discrepancies, and setting up recurring customer contracts. Experienced in maintaining strict data privacy for sensitive records and training team members on software systems.

Seeking to transition into an operational support, billing tracking, or customer-facing technical support role.

Operations & System Administrator - Elite Skin and Body

(2024)

• Administered accounts receivable and contract compliance by managing the complete lifecycle of client membership contracts, establishing accurate recurring billing profiles in Mindbody, and executing targeted phone and email outreach to successfully resolve declined transactions and recover missing revenue.
• Oversaw financial data integrity and payroll auditing by compiling meticulous daily deposit logs, cross-referencing sales receipts against point-of-sale data to verify accurate staff commission metrics, and investigating discrepancies to ensure error-free financial reporting.
• Led system administration and database quality control by organizing sensitive client intake documentation in alignment with strict confidentiality protocols, managing scheduling logistics for consultations, and serving as the primary trainer for front-desk personnel on advanced Mindbody software operations.

Database & Order Operations Specialist - Stargel Office Solutions

(2022 - 2024)

Delivered comprehensive administrative support in a detail-oriented office environment.

• Processed and submitted client orders with high precision, demonstrating the strong data entry accuracy required for charge entry and claim processing.
• Conducted routine database audits to identify discrepancies, maintain data integrity, and ensure complete record compliance.

CyFair High School (2010 - 2014)

Professional Writing & Correspondence. Data literacy & Quantitative Skills. - Lone Star College (2014 - 2016)