Dakota Waters

Dedicated and driven with the ability to skillfully complete multiple concurrent projects from start to finish. Efficient organization and communication skills. The ability to work both with team and independent settings. Professional experience in operating emergency vehicles (ambulance), hospitality setting, and office administration. Strong ability to connect with customers, resolve concerns, and promote services that align with client needs.

Driver at AEC Medical Transport (2024-11 – Present)

• Safely operated ambulances and medical transport vehicles to provide timely and secure transportation for patients to and from medical facilities, homes, and care centers.

Server at Shenanigans (2025-03 – 2025-10)

(seasonal)

• Engage with customers, identifying needs, and delivering personalized recommendations, as well as, communicate with customers in resolving concerns to ensure repeat business and positive experiences while delivering and handling food.

Medical Billing Administrative at Aquacare Physical Therapy (2017-12 – 2024-07)

• Administrative operations including, patient communication, maintaining organized office records while resolving billing discrepancies by coordinating with patients.
• Insurance providers, and healthcare staff in a timely manner.

Bachelor's in Exercise Science – University of Maryland Eastern Shore (2013 – 2017)