Dana Parra

Sales associate with 2 year of experience in retail environment. Ability to communicate with customers and provide exceptional service. Organized cashier in handling cash. Licensed cosmetologist

Retail associate - Ross Dress For Less

(2020-02 - 2021-04)

• Work as a team member to provide the highest service to customers
• Maintained order of shelves and items
• Assisted customers on sales floor
• Processed customer purchases and returns

Bilingual Video Repair Rep - Charter Communications (Spectrum)

(2021-05 - 2021-09)

• Take payments through phone
• Help customer by guiding them on connecting equipment
• Send signals to help internet and cable work
• Make appointments for a tech to go out and help customer with signal
• Made appointments for tech to go fix any cables that had issues
• Provide information of packages and prices

Customer service representative - Maximus (HHSC) Health and human services

(2022-09)

Bilingual customer service rep

• Help customers with any missing information
• Provide information on clients benefits like Snap, Medicaid, Chip and more benefits that HHSC offers
• Help client fill out applications
• Work as a team to provide the best for our clients

High School Diploma - Jefferson High school (2011-08 - 2015-05)

Diploma - Tri-State Cosmetology Institute (2016-02 - 2018-06)