Daniel Patrick Tabamo

Strategic HR Program & Operations Manager with nearly 20 years of experience driving large-scale recruitment, training, and policy compliance initiatives. Proven track record in leading global Workday implementations and managing vendor relations for Fortune 500 companies. Expert in process architecture and stakeholder management, dedicated to streamlining operations and fostering organizational growth.

Recently relocated to Honolulu and seeking to leverage enterprise leadership experience in a strategic Operations, Training or Program Management role.

Customer Experience Associate at Conduent Inc. (2025-09 – Present)

• Resolve complex health provider inquiries regarding Medicaid eligibility, claims, and policy compliance.
• Process Documentation Requests from Health Providers on claims, billing and Medicaid information.

HR Program & Operations Manager at Accenture Inc. (2015-10 – 2025-04)

• Served as HR Services Lead, supporting end-to-end recruitment while reducing onboarding TAT by 10 business days and maintaining onboarding compliance for high-volume business units supporting Fortune 500 clients.
• Acted as Project Manager for the local rollout of Workday, ensuring seamless data migration and user adoption processing 100k candidates per year while strengthening compliance controls.
• Re-engineered process architecture of HR policies, aligning global standards with local regulatory requirements.
• Oversaw third-party vendors for background checks screenings, sourcing agencies, assessments and career center operations, improving turnaround time, service quality while reducing cost. $20k per year (totaling 60k) for assessments and 20k for BGC.
• Designed and executed global and local HR initiatives that enhanced organizational capability and internal talent mobility.

Technical Training Advisor at Dell International Services, Philippines Inc. (2006-11 – 2015-09)

• Developed and implemented comprehensive training curriculums for Technical Support, Customer Care, and Sales divisions for both Philippine and India programs.
• Managed training delivery for outsourced partners, ensuring brand consistency and high-performance metrics across vendors.

Soft Skills / Technical Trainer at Manpower Global for Siemens Business Services (2005-11 – 2006-10)

Facilitated foundation and technical skills training for Siemens, resulting in increased first-call resolution rates for the support team.

Technical Support Representative at eTelecare International (2003-06 – 2005-03)

Provided high-level technical troubleshooting and resolution for global clientele, consistently meeting customer satisfaction (CSAT) targets.

Japanese Language Course – The Naganuma School (2001-10 – 2002-11)

International Studies, Major in Japanese Studies – De La Salle University (2001-04)