Daniel Stephenson

The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geek mobile) from the precinct to our client's home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions.

Geek Squad Home

Theater experts, are responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geek mobiles in partnership with other Agents.

Best Buy Geek Squad Agent at Geek Squad (2025-07 – Present)

The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geek mobile) from the precinct to our client's home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions.

Geek Squad Home

Theater experts, are responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geek mobiles in partnership with other Agents.

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
• Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
• Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.
• Provides timely updates to the client and store precincts.
• Manages inventory and Geek mobile maintenance.
• Provides feedback and training to store teams and assists in store stock repairs.
• Supports Geek Squad efforts to protect the world, one device at a time.

FedEx Delivery Driver at FedEx (2025-01 – 2025-07)

Delivered packages efficiently across assigned routes while maintaining strict adherence to safety and time schedules. Provided reliable customer service by ensuring accurate deliveries, handling high package volumes, and resolving issues quickly in fast-paced conditions.

Service Sales Representative at Cintas (2023-07 – 2025-02)

SSR's responsibilities are as varied as our product and service offerings, a typical day on the job will include developing and maintaining relationships with customers, replacing used and/or outdated products, servicing any equipment that requires periodic maintenance and helping identify additional products and/or services that will further benefit customers.

Freight Train Conductor at Norfolk & Southern Railroad (2023-01 – 2023-08)

Conduct a job briefing discussing instructions given by the train dispatcher, yardmaster or train master with then Engineer and other employees assigned to the train. Work with customers at industries to ensure customer satisfaction, and also ensure the customer gets their cars pulled and placed on time safely. Read, understand, and apply all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration, and ensure that my train crew does the same.

Geek Squad Agent at Best Buy (2022-06 – 2023-01)

The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geek mobile) from the precinct to our client's home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions.

Geek Squad Home

Theater experts, are responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geek mobiles in partnership with other Agents.

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
• Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology.
• Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices.
• Provides timely updates to the client and store precincts.
• Manages inventory and Geek mobile maintenance.
• Provides feedback and training to store teams and assists in store stock repairs.
• Supports Geek Squad efforts to protect the world, one device at a time.

Installation Technician at Geek Squad (2019-11 – 2022-05)

• Responsible for all aspects involved with Client deliveries (driving a delivery truck, product set-ups and haul away)
• Determines best way to bring merchandise in, including deciding if any doors need to be detached in order to protect Client's home and purchased product(s). Remove and in-stall doors as necessary
• Moves products safely into the home and unboxes and sets up products. Ensures products are functioning properly
• Completes all paperwork, and obtains Client signature for proof of delivery
• Manages inventory and vehicle maintenance according to established vehicle standards and processes
• Leads or assists on two person jobs as well as performs work alone
• Provides training to new drivers.

MACHINE OPERATOR at LIVING ESSENTIALS (2019-01 – 2020-12)

• Operate, troubleshoot and repair carton and case packer machines
• Ensure quality of product coming out of machine is to standard
• Work along side several other team members to produce as much product as possible in a safe, quality manner
• Responsible for completion of error free, FDA regulated and audited batch record paperwork

SALES / INVENTORY SPECIALIST at BESTBUY (2016-09 – 2018-12)

• Loading, unloading daily trucks and receiving new product into store inventory
• Completing daily paperwork vital to the day to day function of the store
• Assisting customers load and unload product
• Update and maintain daily signage
• Set and complete planograms and displays
• Assist customers reach the best solution for their needs

Business Management in Business Management – INDIANA UNIVERSITY PURDUE UNIVERSITY FORT WAYNE (2016 – 2017)

High school diploma or GED – Maconaquah High School (2016-06)