Learning & Development Leader | SaaS Specialist
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Passionate Learning & Development professional with 10+ years of combined experience in training delivery, instructional design, and content creation for fortune 100 companies and start ups. Skilled in developing and delivering engaging SaaS training using platforms like Moodle, Articulate 360, and Docebo. Strong background in technical support, media production, and content management. Proven track record of managing training projects, facilitating dynamic sessions, and creating impactful learning experiences. Former Air Force weapons technician turned creative trainer — blending technical precision with creative delivery to exceed expectations.
With a strong background in learning & development leadership, instructional design, and content development, I bring hands-on experience leading training initiatives across multiple platforms and teams. At dotCMS, I led the L&D program, implemented and managed LMS/LXP administration, created video tutorials and eLearning content, and aligned training with product releases to support customer and internal adoption. At ZAP B.I., I developed structured learning paths and knowledge base content for data analytics platforms, delivering interactive virtual training using Moodle and Articulate 360. Previously at Pragmatic Works, I managed the end-to-end development of over 40 technical training courses on Microsoft products, built a centralized content repository, and produced scalable video training content to support global audiences.
