Danielle Gross

Dedicated security professional with extensive experience at Fort Washington Hospital, excelling in situational awareness and public safety. Proven ability to respond effectively to emergencies while demonstrating exceptional teamwork and conflict resolution skills. Committed to fostering a secure environment through proactive monitoring and exceptional customer service.

Unarmed Special Police Officer at Fort Washington Hospital (2023-01 – Present)

• Performed routine security checks on buildings, equipment, vehicles, personnel, visitors, and contraband items.
• Monitored radio transmissions from dispatch centers for updates on crime activity or emergencies requiring response.
• Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.

Security Officer Supervisor at Security Assurance Management (2022-02 – Present)

• Screening visitors upon entering the building
• Checking IDs and making visitors badges
• Standing and greeting visitors upon entering the building
• Monitoring lobby and CCTV cameras
• Sending and receiving emails
• Patrolled crowds during events to preserve order and promote security.

Armed Special Police Officer at GardaWorld Security (2019-09 – 2022-02)

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect
• Attended court hearings related to cases worked on as part of duties.
• Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
• Responded to emergency calls for service from dispatch or other law enforcement agencies.
• Arrested individuals suspected of criminal activities, following proper legal procedures.

Security Officer at Allied Universal Security Services (2017-06 – 2019-09)

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
• Conducted regular patrols of key areas to spot and control security concerns
• Acted quickly during emergency situations to reduce opportunity for damage and injury
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot

High School Teaching – HD Woodson (2004-06)