Danielle Louise
Administrative Assistant | Writing, Data Entry
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About
About 10 years of customer service experience in fast-paced environments. Currently an Administrative Assistant with 2+ years of office experience supporting daily operations through records management and multi-line phone systems. Skilled in Microsoft 365, maintaining organized filing systems, and coordinating across teams. Currently completing a Bachelor's degree with a 3.8 GPA, reflecting a strong commitment to excellence and growth.
Experience
Nanny - Independent Childcare - Greensboro, NC & Anaheim, CA
(2016-06)
- Coordinated daily schedules and maintained detailed records for multiple families' children, ensuring timely handoffs and parent communication
- Communicated regularly with parents, demonstrating reliability and strong interpersonal skills
- Created engaging and child-friendly spaces for families in my care
Internship - Quixotically Co. - Greensboro, NC
(2025-01)
- Write and issue weekly engaging posts and newsletters via social media to promote new products and releases
- Edit and proofread production information to ensure accuracy and catch errors
- Research creative production/marketing ideas in company meetings to find target audiences and industry trends
- Assisted with online orders, coordinating easy communication between the client and maker
Team Lead & Floor Staff - Regal Entertainment Group - Greensboro, NC
(2018-11 - 2023-12)
- Supervised team of floor staff, delivering performance feedback that reduced training time for new hires
- Streamlined shift handoffs to reduce gaps in team production
- Set movie schedules and created employee schedules
- Conducted onboarding and training for new staff, ensuring adherence to policies and procedures
- Resolved customer complaints via phone and in-person
Bakery Team Member - Whole Food Market - Greensboro, NC
(2020-03 - 2021-07)
- Ensured bakery compliance with health and safety regulations to maintain a safe and secure environment by following food safety protocols
- Provided front-facing customer service, ensuring product confidence and customer satisfaction
- Trained and coached new staff on food safety protocols
- Utilized customer feedback to tailor products and services to meet customer needs
Clerical Assistant - SETC - Greensboro, NC
(2020-11 - 2021-11)
- Entered and verified data across SETC records daily, maintaining accuracy in client files and internal databases
- Reorganized office filing system for client accounts, reducing document retrieval time
- Tracked and restocked office supplies, preventing workflow disruptions
- Assisted with general clerical tasks and supported daily administrative functions
TA Volunteer - Head Start Branches - Garden Grove, CA
(2018-08 - 2018-11)
- Assisted educators with assembling programs and materials, organized resources, and supported lesson planning
Pantry Volunteer - Rowan Helping Ministries - Salisbury, NC
(2016-08 - 2018-08)
- Supported daily operations through food pantry stocking, kitchen assistance, and community event participation
Education
Bachelor of Arts - Creative Writing - Southern New Hampshire University (2021-09)
High School Diploma - Jesse Carson High School (2018)
