Lesley Felder

Strong problem-solving skills. Self-motivated, dependable, and patient. Attentive listener. Multitasking. Eager to work diligently until every task is completed to a cultivated standard. Able to utilize self-directed teaching principles ideal for adult learners. Able to adjust to policies, protocol, and procedures even when working in a fast paced environment.

Pastor at Touch of Faith Ministries (2025-03 – Present)

Responsible for maintaining church records and financial management, all communications management (bulletins, advertisement, etc) and event coordination

Independent Contractor at Uber (2021-04 – Present)

• Shop, Pick up and Deliver customer requested food or merchandise daily.
• Provide customer service with excellence within a time deadline designated

Teacher / CDA Student at Generation Ed formerly known as Children and Families First (2023-08 – 2024-01)

• Responsible for a maximum of 8 toddlers, ages 1-2 years old.
• Provide a safe and loving and learning environment between the hours of 8am - 2:30pm.
• Cover in other classrooms as needed in order maintain required staffing

Assistant House Manager at Quality Life Services (2012-01 – 2013-10)

• Provide direct ABA therapy in home, clinic, and in community settings
• Teach new skills through play, daily routines, and positive reinforcement
• Document track progress, outcomes and changes
• Communicate with individual clients family and as well as the clinical team.
• Evaluate and learn while training and providing support

Legal Secretary for Debbie Staffing at Farrior and Associates (2019-01 – 2019-08)

• Perform administrative tasks for an attorney, such as scheduling meetings, taking messages from clients, and collecting information from clients.
• Filing and recording information for Real Estate Closings, Personal Injury and Workers' Compensation

Customer Service Rep at Adecco Staffing @ Ralph Lauren (2018-05 – 2018-12)

• Customer Service Call Representative responsible for providing customer service, provide insight and translate online Ralph Lauren customer accounts

Customer Service Rep at Alorica for Verizon Wireless (2018-06 – 2018-12)

• Customer Service Representative responsible for providing customer service with excellence
• Billing operations for Verizon Wireless customers
• Resolve and de-escalate issues customer issues
• Answer incoming calls as well as make outbound calls as needed
• Maintain high call volume workload and productivity.

Nursing Secretary at Heartland Living and Rehab (2012-01 – 2015-01)

• Record-keeping, Patient- Appointment and Transportation Scheduling, Billing, Creating Word documents through Excel.
• Provide Patient / Family customer service
• Medical records
• Inventory control and distribution management
• Assist Administrative staff as needed.

Diploma – Salisbury High School (1996)

Associates in Biblical Studies – NC School of Theology (2010)

Some College in Liberal Studies – North Carolina Agricultural & Technical State University (2018-05 – 2023-05)