Operations Specialist at Trader Joe's (2021-11 – Present)
- Outstanding customer service up to 250+ shoppers daily & maintains a 95% satisfaction rate based on in-store survey feedback
- Restocked and organized 1,500+ SKUs across 15 departments per shift to meet freshness standards
- Supported daily inventory counts and reduced product waste by 10% through accurate rotation and labeling
- Ensured compliance with FDA food safety and OSHA standards, contributing to zero violations during quarterly audits
- Handles $5,000-10,000 in daily transactions with 100% accuracy, balancing registers at shift close
Clinical Intern at Calla Women's Health (2021-06 – 2021-09)
- Obtain and record patients' medical histories.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Analyze test results and develop a treatment plan.
- Schedule follow-up visits to monitor patients or evaluate health or illness care.
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop
- Improved patient intake efficiency by streamlining documentation
- Reduced room turnover time by preparing equipment and supplies between appointments
Database Management Intern at D.C.P Auto Repair (2023-05 – 2023-10)
- Normalized 12 backend tables (50,000+ records) by reducing redundancy and aligning data types to requirements, improving query performance by ~20%.
- Supported migration of 50,000+ records from MySQL Workbench to PHP Laravel, improving data integrity and supporting scalability for 10,000+ users.
- Produced technical documentation and 5+ Lucidchart diagrams for database structures/workflows, reducing onboarding time by ~30%.
