Danna Padilla

Successful debt collector, results-driven professional skilled in negotiation, communication, and financial analysis to recover outstanding debts while maintaining positive client relationships. Utilization of skip tracing techniques, legal knowledge, and compliance expertise to locate debtors and establish effective repayment plans. With a strong understanding of industry regulations and ethical collection practices, consistently meets recovery targets and contribute to financial stability for businesses.

Collection Recovery Specialist at Barr Credit Services, a Caine & Weiner Company (2025-06 – Present)

• Contact commercial debtors via phone and email to recover outstanding balances while maintaining a professional and compliant approach
• Negotiate and arrange payment plans, settlements, and other resolution options tailored to client and debtor needs
• Conduct in-depth research on debtor companies to verify business status, identify key contacts, and assess recovery options
• Maintain consistent follow-up communication to track progress and ensure timely resolution of accounts

Debt Collector at Bursey & Associates P.C. (2024-01 – 2025-06)

• Consistently exceeded performance metrics, doubling expected outcome of $60K, averaging $150K monthly.
• Implemented effective skip tracing techniques to locate hard-to-reach clients including Credit bureaus, Public records, Credit reports, Social media, Database searches, Online research and Contacting known associates.
• Contacted 1.5K clients weekly to negotiate and arrange debt repayments of 80% in a professional manner.
• Managed account records, and ensured FDCPA compliance while collaborating with Customer Accounts Manager and Legal & Compliance teams to oversee legal files and civil suit procedures in Arizona.
• Engaged debtors in professional negotiations to establish repayment plans, offering solutions that balanced financial obligations with feasible payment options.

Cleaner at The Cleaning Authority (2023-09 – 2024-01)

• Maintained cleanliness and organization in residential spaces
• Performed deep cleaning tasks, including dusting, vacuuming, and sanitizing
• Ensured client satisfaction by following personalized cleaning requests

Pawn Broker/Sales at Monte de Piedad (2022-07 – 2022-12)

Experienced Pawnbroker and Sales Associate with strong background in retail sales, customer service, and appraising a wide range of merchandise. Skilled in negotiating deals, maintaining inventory, and building rapport with customers.